Job Description

Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?

A day in the life of...

• Manage discussion with hub and market stakeholders on the results of the performance service level agreements (SLA’s) and operational concerns/issues.
• Handles escalated issues and complaints from the market and works with hub in providing analysis and resolution.
• Perform deep-dive analysis of AP Invoice posting issues and ensure efficient and proactive coordination of corresponding resolution with the Hub and across different functions within the organization
• Monitors in scope processes for hub are executed on time and with the highest level of quality.
• Works with hub to ensure control are executed, including implementation and compliance with business and internal controls.
• Collaborate with Hub and Market in continuous improvements projects that will bring improvement to processes (NCE)
• Coach the hub personnel to ensure process timeliness and quality
• Participate in internal and external benchmarking of Operations performance.
• Monitor regular and successful testing of BCP in Hub and Market and ensure gaps are addressed.
• Has a clear understanding of the AP Process process and financial key figures.
• Other tasks assigned by the Lead or Management (Reports, Business Reviews, Projects, and AP Process Governance)
• Ensure the availability of updated Standard Routines due to legal or process changes

What will make you successful

• Bachelor’s degree in Accounting, Management or related areas

• At least 3 years of sustainable high performance in Accounts Payable and/or customer service in a large scale SSC environment.

• Excellent analytical skill (Reports, situational, data)

• Excellent communication skills

• Able to handle highly sensitive information

• Knowledge of GLOBE Template, SAP FICO.

• Basic to advanced computer applications (MS Word, PowerPoint, Excel, etc.)

• Highly analytical and with strong problem-solving skills

• Solid networking and communication skills to manage relationships with business partners and to leverage the organization to achieve common goals. "

• Continuous Improvement mentality, strategies and passion / Root Cause resolution Mindset

• Works well under pressure, and operational / time constraints to deliver best possible service at all times and Process Driven

• Good time management skills and can be trusted to work autonomously.

• Team Player - Able to work cross functionally and engage varying stakeholders

• Proficient in Microsoft Office

• Experience in working with SAP system

• Experience in extract and manage performance indicators