Job Description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

About the role:

This role supports Accounts Payable operations by leading projects, gathering requirements, coordinating testing and implementations, and creating training and process documentation for new or enhanced systems and workflows. The position also provides production support for Accounts Payable applications, performs audits and reporting, resolves system issues with cross-functional teams, and identifies process improvements that enhance efficiency and controls.

In this role you will:

• Provide support for projects for Accounts Payable. Including but not limited to working with development, requirements gathering, writing and/or updating testing scripts, complete user testing and documentation in lower environments, train Accounts Payable team for any new or updated processes, document new process and/or change, work with management on implementation as well as creating implementation plans.
• Preparing, reviewing, and maintaining project documentation, reports and tracking, and lead projects assigned.
• Identifying problems or gaps and proposing solutions.
• Provide application and systems production support for Accounts Payable team. Including but not limited to Coupa, Oracle Fusion, Unified Viewer, Self Service Application, SharePoint workflows, Electronic Invoicing.
• Accounts Payable Production Support mailbox, creating Incident and SNOW Tickets, and maintain Accounts Payable documents and records using NAAP logs as well as other aspects of SharePoint.
• Work with outside departments to resolve Accounts Payable support issues. Including but not limited to working with IT as well as various business partners.
• Perform research, analysis, reporting, and audits for the Accounts Payable team and coordinate correction for discrepancies as needed
• Create and maintain support, training, and process documents as well as process guidelines for business and Accounts Payable team as needed.
• Create and modify tables, queries, and reports using MS Access Database, Databricks, OTBI Reporting, FDI Reporting
• Identify new departmental needs and advise management on possible enhancements to improve productivity and controls.
• Maintain control, review documentation, and report issues as they arise
• Provide consistent updates with immediate supervisor depending upon duties/projects assigned

What makes You an ideal candidate?

• Working knowledge of the accounts payable process
• Working knowledge of automated financial systems
• Working knowledge of Coupa and Oracle Fusion
• Working knowledge of Microsoft Office products, including Access Database and Excel
• Knowledge of Accounts Payable Controls
• Knowledge of reporting tools (i.e. OTBI, FDI, Data Bricks) Advanced skills in creating ad hoc queries and reporting.
• Strong critical thinking, analytical, and problem-solving skills
• Good interpersonal, organizational skills, and detail oriented
• Deadline oriented with the ability to work under pressure
• Ability to multi-task and work independently.
• Excellent verbal and written communication and presentation skills.
• Must be a team player
• Working effectively within an AI enabled environment:

Additional Knowledge and Skills

• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Skills in evaluating AI outputs for accuracy, compliance, and bias
• Experience integrating AI into workflows to improve efficiency or insights
• Familiarity with AI assisted research, summarization, and content generation
• Understanding of responsible AI use, including ethics and data protection

Work Experience & Education

• 2-4 years in Accounts Payable preferred
• High School Diploma or equivalent required
• Associate Degree
• Bachelor’s Degree in related field or equivalent work experience preferred
• Master’s Degree

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility.

Work Life Balance: Flexible hybrid work environment, 2-days a week in office.

NOTE: We are unable to consider candidates who require visa sponsorship for this position

This position is not open to agency submissions

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