Job Description

About Us

The Coldwell Banker brand is the oldest and most established residential real estate franchise system in North America. In fact, in many ways it was the original real estate “start up.” Founded by young entrepreneurs Colbert Coldwell in 1906 and later Benjamin Banker, Coldwell Banker changed the way people bought and sold homes across America, ultimately becoming one of the most trusted real estate brands in the world. More than 100 years later, the Coldwell Banker network is still continuously recognized for its innovation and leadership across 3,000 offices in 49 countries and territories.

To support our Local Operating Companies (LOC) across North America our Agent Services utilize a central processing method where we support our Agents, offices, and LOC to standardize and efficiently take our deals from start to finish!

To keep us continuously efficient we are seeking a highly motivated individual with a sense of urgency, strong organizational skills and someone who has keen attention to detail. This position will be located within our AIS HUB, 2603 Augusta Drive, Houston, TX 77057

We are seeking a highly organized, detail-oriented individual with a sense of urgency to join our team as a Document & Mailroom Coordinator. In this role, you will manage mailroom operations, document processing, and vendor relationships to keep our business running efficiently.

Key Responsibilities

Mailroom Operations

• Manage all incoming and outgoing mail and packages, including courier deliveries and pick-ups
• Prepare and process outgoing mail and assist with returned or unclaimed mail

Document Management

• Collect, sort, prepare, and scan documents
• Label and enter documents into the system, ensuring accuracy and quality
• Perform post-scanning quality checks and file original records
• Secure and properly dispose of confidential documents

Financial Support

• Print and scan checks for deposit for Escrow and Commission teams
• Print Garnishment and SEP checks.

Vendor & Inventory Management

• Maintain relationships with courier services (UPS, USPS, FedEx)
• Track mail and UPS invoicing using Excel
• Order and maintain office supplies and stockroom inventory
• Replace toner in printers and copiers and manage service requests with equipment vendors

Other Duties

• Provide coverage for other business service functions as needed
• Maintain a clean desk policy and secure environment

Qualifications

• High School diploma required
• 1–2 years of experience in a similar role
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to learn new software quickly
• Strong organizational and communication skills with keen attention to detail
• Comfortable with light physical activity, including lifting to 25 lbs. occasionally
• Regular, predictable attendance is essential
• Positive attitude and commitment to delivering premier service

Anywhere is proud to offer a comprehensive benefits package to our employees including:

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays, Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance

• All employees receive access to LinkedIn Learning

• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups

Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.

Anywhere Integrated Services’ Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).

Anywhere Real Estate Inc.  (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate  Better Homes and Gardens® Real Estate,  Century 21®,  Coldwell Banker®,  Coldwell Banker Commercial®,  Corcoran®,  ERA®, and  Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

• Great Place to Work
• Forbes World's Best Employers
• Newsweek World's Most Trustworthy Companies
• Ethisphere World's Most Ethical Companies