Job Description

Main Purpose of Role:

The Accounts Payable Coordinator acts as the liaison between the U.S. offices and the Global Shared Service Center (GSS), providing essential support for AP functions. This position is responsible for handling vendor queries, managing account reconciliations, and ensuring the timely processing of invoices. Additionally, the role includes assisting with payment processing, troubleshooting vendor issues, and responding to vendor inquiries in a timely manner. The coordinator will be cross-trained to back up other AP coordinators and assist the AP Manager with ad hoc projects and requests.

Man Tasks:

• Assist the offshore GSS team with scanning and uploading all U.S. invoices for processing.
• Process FB60 transactions, cash advances, and manual checks that need to be paid promptly.
• Assist with MIRO (Invoice Receipt) of invoices.
• Assist in providing supporting documentation for vendor payments made via ACH, wire transfer, and checks.
• Serve as the primary point of contact for responding to all queries raised by the GSS team within 24 hours.
• Assist the GSS team with additional training as needed.
• Maintain the GSS error log and send a monthly report.
• Research duplicate invoices in the Vendor Invoice Portal to confirm whether invoices have been processed.
• Fix and clear errors created by other departments to ensure smooth operations.
• Respond to all vendor queries received in the Vendor Inquiries email inbox within 48 hours.
• Ensure timely resolution of any vendor issues related to payments or account reconciliations.

Requirements

Bachelor’s degree (BA) from a four-year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience (preferably in Finance or Accounting).

Expertise in at least one shipping industry functional area (e.g., Operations, Logistics, Finance).

Exceptional attention to detail with the ability to identify and resolve discrepancies in invoices and related documentation.

Excellent problem-solving skills with the ability to handle invoice disputes effectively.

Ability to work collaboratively with internal teams, vendors, and other stakeholders to resolve issues.

Proficiency in Microsoft Office Suite (Excel, Word, Outlook), and experience with financial software (e.g., SAP, Oracle, or similar).

Strong communication skills, both written and verbal, with the ability to explain complex issues clearly.

Strong organizational and time management skills to handle multiple tasks and meet deadlines.

Preferred Qualifications: Familiarity with accounts payable systems and processes. Prior experience in handling vendor relationships and account reconciliations.