Job Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

As the Accounts Payable & Accounts Receivable Specialist, you will be a key member of the Trupanion Finance team, supporting the organization in delivering an exceptional experience to both policyholders and employees. We are seeking a detail-oriented and customer-focused professional who thrives in a collaborative environment and enjoys solving problems.

In this role, you will serve as a primary liaison between Finance and member-facing departments, managing critical accounts payable and accounts receivable functions while ensuring accuracy, efficiency, and strong internal service levels. This role offers the opportunity to take ownership of core accounts payable and accounts receivable functions while partnering closely with teams across the organization. You will also play an important role in supporting accounting operations, maintaining internal controls, and driving process improvements,

This position is open to candidates in the Seattle area You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.

Responsibilities:

Serve as primary liaison with member-facing departments and improve customer experience by executing and maintaining internal service levels in the following areas:

• Processing AP payment runs and accurately record payments in Workday, including any required research and reconciliation
• Respond to internal and external inquiries related to payments, billing, and account activity
• Maintain compliance with internal controls and SOX requirements related to assigned responsibilities
• Support monthly accounting close activities and apply accounting principles to ensure accurate financial reporting
• Prepare deliverables and support the Finance team in meeting internal and external reporting deadlines, including requests from FP&A, Reporting, Tax, and Audit teams
• Track, research, and resolve outstanding payments and collection issues
• Generate and distribute invoices, monthly statements, and accounts receivable reports
• Process check deposits, maintain accurate customer account records, and apply incoming payments
• Identify and implement process improvements within accounting operations
• Collaborate effectively with Finance team members and cross-functional partners across the organization
• Perform additional projects, analyses, and ad hoc duties as assigned

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business, or a related field preferred
• 2-5 years of relevant accounts payable, accounts receivable, accounting, or finance experience
• Experience working in public company environment is a plus
• Proficiency in Microsoft Excel required
• Experience with Microsoft Dynamics, Workday, or other ERP systems preferred

Skills:

• Excellent interpersonal skills and attention to detail
• Strong critical thinking and problem-solving abilities
• Excellent written and verbal communication skills with the ability to collaborate across all levels of the organization
• Ability to independently research, analyze, and resolve issues
• Ability to thrive in a fast-paced, dynamic environment with changing priorities

Compensation:

• The base hourly range for this position is $25 - $30 on a full-time schedule.
• Along with base compensation, Trupanion employees are currently eligible for monthly bonuses.
• We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.

Additional Information

Benefits and Perks:

• Full medical, dental, and vision benefits at no cost to the employee
• Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
• Five-week sabbatical after five years of employment
• Open, casual, pet-friendly, and fun office environment
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

For more information about Trupanion, visit https://trupanion.com/about

Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch-v=vdWZ4KHiPTQ

Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.