Job Description

This role acts as a senior AP specialist responsible for ensuring operational excellence, supporting the Team Lead in managing daily activities, coaching team members, and driving continuous improvement across the Accounts Payable process.

Responsibilities:
• Maintain accurate and timely supplier master data in compliance with internal controls and governance standards.
• Process purchase orders, supplier invoices, and employee/shoppers’ expenses accurately and within agreed timelines.
• Ensure correct coding to general ledger accounts, departments, and projects, including reviewing entries prepared by junior team members.
• Handle multi-currency payment processing, ensuring timely execution and adherence to company policies.
• Monitor invoice aging and payment cycles, proactively identifying and resolving overdue items or risks, and optimize cash flow.
• Perform regular reconciliation of supplier and bank accounts, investigating and resolving discrepancies.
• Act as a key point of contact for suppliers and internal stakeholders to resolve queries and payment issues.
• Support the AP Team Lead in overseeing daily operations to ensure accuracy, timeliness, and service quality.
• Monitor and track AP KPIs and SLAs (response time, accuracy and timeliness), highlighting gaps and driving corrective actions.
• Coach and guide junior team members, including onboarding, training, and providing day-to-day operational support.
• Review and validate work performed by junior team members to ensure quality, accuracy, and compliance.
• Drive process improvement initiatives, identifying inefficiencies and implementing solutions to enhance productivity and reduce risk.
• Maintain and update SOPs and process documentation to ensure consistency, scalability, and audit readiness.
• Ensure compliance with financial, tax, and internal control requirements, and support month-end closing and audit activities.
• Collaborate with cross-functional teams and support system enhancements, UAT, and other projects to improve the AP process.

Requirements:
• Bachelor's degree or associate degree in accounting, Bachelor’s degree in Finance, Business Administration, or related field.
• Minimum 5 years of relevant working experience in Accounts Payable function.
• Good knowledge of accounting principles.
• Prior experience in SSC (Shared Service Centre) or multinational company.
• Good analytical and problem-solving skills, with the ability to work with financial data.
• Strong attention to detail and ability to work to deadlines.
• Good written and spoken communication skills, with the ability to work collaboratively within a team. Mandarin speaker will be a plus.
• Proficient in MS Office. Basic to Intermediate MS Excel skills (VLookup, Pivot and basic formulas).
• Proficiency in accounting software and ERP systems. Experience in SAP Concur and NetSuite will be a plus.
• Ability to work independently and collaboratively in a face-paced environment.
• Flexible to work when required during Malaysia public holidays in which replacement holidays will be provided.
• Flexible to work on staggered hours to support UK & US timing.

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