Job Description

At New Growth Care Group, we’re building something special. We’re a growing disability services provider that values clarity, accountability, and doing right by the people we support.

We’re looking for an experienced Accounts & Client Finance Officer to join our head office team and play a critical role in keeping our services running smoothly and sustainably.

💼 About the Role

This is a hands-on finance and client support role at the heart of our organisation.

You’ll manage service agreements, invoicing, NDIS claiming, accounts receivable and payable, and support participants and families with finance-related enquiries. You’ll work closely with operations, intake, and leadership to ensure accuracy, compliance, and strong financial systems.

This role suits someone who is detail-driven, confident with NDIS processes, and comfortable owning their space.

🔧 What You’ll Be Doing

• Managing NDIS service agreements and client onboarding documentation
• Generating invoices and submitting NDIS claims (RAM, plan-managed, self-managed)
• Monitoring funding limits, rejected claims, and unpaid invoices
• Managing accounts receivable, debt follow-ups, and reconciliations
• Processing supplier invoices, reimbursements, and contractor payments
• Supporting audits, compliance, and continuous improvement
• Providing payroll backup support when required

🧠 What You’ll Bring

• 3–5 years’ experience in accounts, finance, or client coordination
• Strong attention to detail and confidence managing multiple priorities
• Experience in disability or community services (highly regarded)
• Knowledge of NDIS agreements, pricing, and claiming (desirable)
• Confidence using systems like Xero, Lumary/Salesforce, RAM, and Microsoft 365
• A calm, professional, and people-focused approach

✨ Why New Growth?

• A full-time, stable role with real responsibility
• Supportive leadership and clear systems
• A values-driven organisation that does things properly
• Work that genuinely supports people and makes an impact
• If you enjoy finance, structure, and being part of a team that cares about quality and compliance, we’d love to hear from you.

Want to see what working at New Growth is really like?

Follow our social media pages for a behind-the-scenes look at our team, our culture, and how we do things differently.

P.S. our SIL homes are stunning — and yes, we’re proud of that.