Job Description

Posting number: BPCC-UNCL-478

Department: Bossier Community College

Job classification: UNCLASSIFIED

Posting type: Open

Categories: Accounting and Finance, Education

Summary

This posting is for a full-time, unclassified, in-person, on-site staff position for our Bossier campus.

Salary is commensurate with credentials and experience.

In order to be considered for employment, applicant must attach the required documentation to the application or mail to: BPCC, Attn. HR, 6220 E. Texas St., Bossier City, LA 71111.

Required documentation includes college transcripts and three (3) letters of recommendation for employment. If employed by Bossier Parish Community College, official transcripts must be provided.

Any questions regarding this posting may be directed to hr@.bpcc.edu or 318-678-6040.

Bossier Parish Community College is an Equal Employment Opportunity Employer.

bpcc.edu

Examples of duties

• Associate degree in accounting, business, finance or a related field.
• A minimum of two (2) years of experience working directly with students in an Accounts Receivable/Business Office environment at an institution of higher education preferred.
• One (1) year of knowledge of general office procedures, and word processing, spreadsheet processing, and database software.
• One (1) or more years of working with general public with customer service skills.

PHYSICAL REQUIREMENTS

• Must have use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear and handle or feel objects and controls.
• Must have physical capability to effectively use and operate various items of office equipment such as, but not limited to, personal computer, calculator, copier, and fax machine.
• Ability to occasionally lift or carry up to 10 pounds.
• Must be capable of sitting in stationary position for 50% or more of time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

This position is responsible for processing general Accounts Receivable tasks and customer service in the College’s Accounts Receivable (Business Office) department in Finance. This position is responsible for performing Accounts Receivable/cashiering transactions as well as providing assistance to students, employees, and guests through phone, email, or in person.

Supplemental information

• Receive, verify, and record transactions including, but not limited to, the following processes:

1. Payments from students for tuition & fees, parking tickets, and other miscellaneous charges
2. Scholarship contracts/payments
3. Third Party Vendor contracts/payments
4. VA/Chapter 33 EFTs
5. BankMobile stale dated refund returns
6. EFT Start payments
7. Bookstore data files

• Reconcile and balance the assigned cash drawer at the completion of each business day.
• Communicate payment options, College policies, and all other student account-related information in-person, by telephone, and by e-mail, in accordance with FERPA
• Direct students on procedure for obtaining Form 1098-T
• Review the Students with Holds/No Outstanding Balance report daily, research accounts, and make appropriate adjustments
• Assist with registration purge process to include researching accounts, removing/placing purge protection holds, and corresponding with students about next steps
• Provide detailed analysis of BPCC Bookstore transactions including posting of charges, review of invoices received from Follett and remittance of payment
• Monitor and correspond with students regularly via Business Office email box
• Monitor and correspond with students regularly via SignalVine text messaging platform
• Prepare and provide proof of debt documentation to Attorney General’s office
• Prepare and provide tuition and fee itemized statements to students and/or their employers
• Review student account issues when received from students and make recommendations to the Director of Business Operations regarding action to be taken
• Perform assigned responsibilities, duties, and tasks in accordance with established practices, procedures, techniques, and standards in a safe manner and with minimal supervision
• Must be willing to work a flexible schedule that includes occasional weekends/evenings, especially during peak registration periods
• Perform other related duties and responsibilities as may be assigned by supervisor

TRAVEL:

• Periodic travel to BPCC campuses in Natchitoches, LA and Many, LA may be required.