Position Summary Information
Position Title
Accounting Technician, Student Accounts
Position Type
Full Time Regular
Annual Schedule
12 months
Expected Work Schedule
Standard
Anticipated Days
Monday - Friday
Anticipated Hours
8:00 a.m. - 5:00 p.m. with occasional overtime
Anticipated Hours per Week
40
Work Location
A-B Tech Main Campus
Job Description Summary
This position serves as the primary cashier and student accounts receivable specialist for the College and is responsible for processing payments, preparing daily deposits, administering student billing and payment plans, managing student account communications, and supporting accounts receivable processes in accordance with College, State, and federal guidelines.
This position requires strong organizational skills, attention to detail, and the ability to accurately manage multiple recurring tasks and deadlines in a fast-paced office environment with minimal supervision. The employee must communicate professionally and effectively with students, staff, and the public while providing excellent customer service in person, by phone, and through email.
This position serves as the first point of contact for students, employees, and the public when interacting with the Business Office.
Duties
1. Processes receipts from students and serves as collection point and processes receipts from live projects, campus bookstore, library, campus security, sponsors, and other third-party payers in accordance with established state accounting procedures.
2. Maintains a system to ensure accountability for cash control, receipt book inventory, and vault security.
3. Assists students, staff, and the public by providing friendly customer service through email, on the phone, and in person.
4. Administers student payment plans including determining the payment schedule for direct deposit payments and coordinating the schedule with the third-party payment plan provider, overseeing the daily remittance of payments to the college, choosing and distributing payment plan promotional materials, and assisting students with plan set up, payments, and any payment plan issues or problems.
5. Prepares the daily deposit summary report through the collection and analysis of various payment sources, prepares the deposit slip of monies to be deposited and coordinates the delivery of the deposit to the banking institution by campus police. Verifies all of the above for accuracy.
6. Administers the student communication calendar for Business Services sending routine notifications to students regarding all manner of AR issues and composes and sends non-routine notifications on an ad hoc basis.
7. Serves as primary cashier and administrator of the five college payment platforms, leads installation and implementation of new campus payment points, and trains staff involved in collecting, processing and accounting for payments to the college.
8. Administers the student billing cycle including sending invoices and past due notices, adding and removing student holds, directing students to various sources of financial assistance, and providing students with accurate statement information to guide and assist them with the settlement of balances.
9. Receives daily ACH report and accurately process receipts for electronic payments to the correct accounts.
10. Coordinates the archiving of historical financial data including checks and payment receipts in accordance with the NCCCS record retention and disposition schedule.
11. Administers debt set-off submission of past due balances to NC Dept. of Revenue for funds garnishment, receives payments of garnished funds to student accounts, screens and omits the submission of non-collectible accounts such as bankruptcies, and communicates with the DOR on all debt set-off matters.
12. Coordinates yearly AR balance write off initiative collecting account balance information, manually moving balances from the student AR type to the write off AR type, running payment allocation processes, and reconciling the student and write off account balances to ensure the accuracy of the transfer.
13. Maintains petty cash drawer, collecting receipts, and disbursing petty cash funds, reconciling the petty cash drawer on a regular basis to ensure that the expenses are charged to the appropriate college departments, and requesting and processing the replenishment of the petty cash drawer.
14. Invoices and collects returned insufficient funds checks for the college and maintains a subsidiary ledger to ensure that the charges for which the checks were returned are reassigned to the correct student accounts according to standard business office procedures.
15. Administers the main business office email account.
16. Contributes to the College Vision, Mission, Values, and RISE statement.
17. Supports workforce diversity in all its aspects.
18. Performs other duties as assigned.
Minimum Requirements (Applicant must meet all of the minimum requirements)
1. Must have a minimum of an Associate’s degree.
2. Must have experience involving cash balancing, accounts receivable, banking operations, bookkeeping, payment processing, or other detail-oriented administrative work.
3. Must have experience with Microsoft Office applications, including Excel, email, and document management systems.
4. Must have two years of full-time or equivalent office and customer service work experience.
Preferred Qualifications
1. Work experience in higher education, government, banking, healthcare, or other highly regulated administrative environments.
2. Two years of experience performing detailed financial, reconciliation, billing, cashiering, or accounts receivable processes in a high-volume or highly regulated environment.
3. Intermediate experience in Microsoft Excel, including working with spreadsheets, formulas, filtering, and data organization.
4. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language
Special Instructions to Applicants
Applicant Should:
1. Read the following before submitting the Application:
2. Upload Required Documents:
- When applicable, upload the relevant transcript that correlates to the degree requirement in the minimum requirement or preferred qualifications within the job posting. The transcript must show the individual courses taken and the degree that is conferred or awarded.
PLEASE NOTE DIPLOMAS OR A COPY OF DEGREE IS NOT ACCEPTABLE INSTEAD OF TRANSCRIPT
If selected for hire:
- If selected for hire, official sealed transcripts from an institution accredited by an accrediting agency recognized by the US Department of Education are required to be received a minimum of two business weeks before the first day of work.
- Transcripts outside of the United States, must be accompanied by an evaluation completed by a NACES recognized agency and received by Human Resources at least two weeks prior to the first day of work.
PLEASE NOTE FAILURE TO COMPLY MAY RESULT IN THE WITHDRAWAL OF THE JOB OFFER
Why Should I Work at A-B Tech?
A-B Tech is nestled in the mountains of Western North Carolina and has served as the region’s premier two-year college since our establishment in 1959.
With
four locations, the College service area includes Buncombe and Madison Counties. We are a family of approximately:
- 10,000 curriculum students
- 14,000 continuing education students
- 1,100 faculty & staff
We offer an array of programs to meet local workforce needs which culminate in:
- 71 degrees
- 30 diplomas
- 122 certificates
A-B Tech is indicative of the modern comprehensive community college – providing innovative educational programming and collaborative community development.
If you are dedicated to student and community success, then we invite you to explore
employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family!
A-B Tech Welcoming Culture (R.I.S.E)
A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, and Support for Everyone.
This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more!
A-B Tech is looking for:
A person who shares our commitment to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability genetic information/medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law, but not specifically mentioned here.
