Job Description

Salary Range: $69,389 - $104,083

This is an exempt position. Pay rates are based on education, skill, experience level and internal equity.

Our mission is to serve Mecklenburg County residents by helping them improve their lives and community. The success of Mecklenburg County rests on strong, competent talent at all levels of the organization. We are a team dedicated to serving the community with integrity and respect. If you enjoy working with the public and are looking for a career where your work is important to the community, come be a part of Mecklenburg County and help us provide a community of pride and choice for people to live, learn, work, and recreate.

POSITION SUMMARY

Perform professional revenue cycle work with a high degree of complexity and oversee staff, various departmental operations and programs. This supervisory position is responsible for revenue cycle procedures; providing a variety of technical reports pertaining to assigned accounting/financial operations; and providing information and assistance to department managers and staff regarding financial activities. The Accounting Supervisor - Claims coordinates multiple service areas and serves as the operational hub connecting revenue cycle operations with broader divisional functions. This role emphasizes coordination, compliance oversight, and cross-functional integration.

ESSENTIAL FUNCTIONS

• Establish and maintain revenue cycle data dashboard for all lines of business
• Collect, and summarize analytics with a high degree of complexity for accurate reporting
• Process improvement coordination within revenue cycle claims and across departments
• Utilize lean methodologies for continuous improvement initiatives
• Perform a variety of administrative duties associated with supervising staff to include hiring, assigning work; providing guidance and direction; coordinating staff training and development; reviewing work products and evaluation performance
• Oversee all accounts receivable and/or accounts payable transactions; authorize disbursements, and review and approve payment vouchers and requisitions
• Prepare a variety of financial and accounting reports, including detailed revenue cycle metric reports, budget reports, monthly financial reports, and revenue cycle scorecard
• Serve as advisor to division director and/or managers regarding revenue cycle activities, budget services, payer policies, standard office procedures, and regulatory requirements.
• Develop and maintain varied accounting databases which support division financial activities; enter and update data and ensure accuracy; research and retrieve data from databases upon request
• Review payer contracts and ensure claims are being submitted to payers in accordance with contract requirements
• Draft ordinance revisions, resolutions and executive summaries as required to maintain currency of existing ordinances

MINIMUM QUALIFICATIONS

Experience: Minimum of four years in Accounting or Finance

Education: Bachelor's degree in Accounting, Finance or Business Administration

Combination of relevant education and relevant experience accepted: Yes

Licenses and Certifications

• May require a North Carolina or South Carolina Driver's License
• May require County Driving Privileges

PREFERRED QUALIFICATIONS

• Medical Billing certifications
• Project Management certification
• Experience with EHR (Electronic Health Record) go live and/or served as a superuser
• Health insurance payer contracts

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of

• Budgetary principles
• Federal, State, and local laws, rules, and regulations
• Governmental accounting procedures and principles
• Arithmetic, algebra, geometry, calculus, statistics, and their applications
• The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
• Principles and processes for providing customer service

Skills

• Proficiency in financial analysis and financial reporting
• Interpretation of financial documents
• Qualitative and quantitative analysis
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting
• Understanding written sentences and paragraphs in work related documents
• Talking to others to convey information effectively
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Using mathematics to solve problems

Abilities

• Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Decision Making: Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
• Developing Others: Planning and supporting the development of individuals’ skills and abilities so that they can fulfill current or future job/role responsibilities more effectively
• Formal Presentation: Presenting ideas effectively to individuals or groups; delivering presentations suited to the characteristics and needs of the audience
• Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it
• Leadership Disposition: Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader role
• Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization

COMPUTER SKILLS

• Advance in various computer applications including Microsoft Office Suite
• Expert in Microsoft Excel

REASONABLE ACCOMMODATIONS STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

DISCLAIMER STATEMENT

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.