Job Description

Our Story:

Crisis Prevention Institute, Inc. (CPI) is the worldwide leader in evidence‑based de‑escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we’ve helped train more than 17 million people across service‑oriented industries including education, health care, behavioral health, long‑term care, human services, security, corporate, and retail.

At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. This philosophy is central to everything we do and traces back to our beginning.

As a member of the team, you can expect to:

• Make a difference through your work — You’ll be proud to tell your family and friends what you do.
• Gain significant career experience within a fast‑growing organization — From entry‑level roles to executive leadership.
• Feel fulfilled and have fun — We work hard but make time to build meaningful relationships and celebrate wins.

The Role:

The Accounting Specialist is responsible for supporting the organization’s accounting operations by maintaining accurate financial records, reconciling accounts, preparing journal entries, assisting with month-end and year-end close activities, and ensuring compliance with Generally Accepted Accounting Principles (GAAP) and company policies. This position provides additional interdepartmental support for accounts payable and cash applications functions and plays a key role in maintaining the integrity of the general ledger and accurate financial information to support business decisions.

What You Get to Do Every Day:

• Maintain and reconcile general ledger accounts, including bank accounts globally, and other balance sheet accounts, as assigned.
• Assist with the monthly, quarterly, and annual financial close process.
• Collaborate with other individuals within the Accounting department to ensure timely and accurate financial reporting.
• Prepare and file sales tax or other regulatory filings as assigned and perform related sales tax account reconciliations.
• Perform assigned tasks related to Nexonia and corporate expense reporting, including reviewing and providing final accounting approval on all US expense reports, issue reminders for outstanding expenses, and reconciling data exports to the general ledger and running payroll reports for out-of-pocket reimbursements, assigned.
• Ensure compliance with company accounting policies, internal controls, and other applicable accounting standards.
• Assist with accounts payable and accounts receivable activities as needed, including coding of vendor invoices, creation of new vendors, cash application, and collection activities.
• Oversee customer instructor membership process, ensuring billing accuracy and maintaining complete, up-to-date membership information.
• Manage vendor payment portal activities, including portal setup, administration, and invoice processing.
• Maintain organized accounting records and supporting documentation.
• Participate in special projects and perform other duties as assigned.

You Need to Have:

• Associate’s degree in accounting or two years or more of relevant experience.
• 2+ years experience with general ledger accounting and account reconciliations.
• Proficiency working with ERP systems and Microsoft Office applications, particularly Excel.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and follow through on outstanding issues.
• Strong problem-solving, critical thinking, and analytical skills.
• Ability to work independently and as part of a team.
• Basic understanding of accounting principles.
• Professional demeanor with a positive and high-energy attitude.

We’d Love to See:

• Experience working with Microsoft Dynamics D365 Finance and Operations (“F&O”).

What We Offer:

• Comprehensive compensation package
• Comprehensive benefits package
• 401k
• PTO
• Health & Wellness Days
• Paid Volunteer Time Off
• Continuing education and training
• Hybrid work schedule
• Paid Parental Leave

Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.