Job Description

About the Role

This role is created as part of a strategic upgrade of the finance and accounting function, supporting the company's transition from fast-paced growth to a more structured, scalable, and disciplined operating environment. As the business increases in complexity, we are strengthening the foundations of financial accuracy, process reliability, and operational control. It is designed for a hands-on accounting leader with full ownership of day-to-day accounting operations, including financial reporting, close processes, and compliance. The role carries clear accountability for the accuracy and timeliness of the books, as well as oversight of payroll, commissions, and HR-related financial processes—ensuring alignment between finance and people operations.

With growing demands on the business, the Account Manager must establish robust processes, improve visibility, and elevate execution standards across the accounting function. Leading and developing a team of four, this role will serve as the operational backbone of finance, ensuring consistency, discipline, and trust in the numbers, while supporting the company's continued growth trajectory.

Responsibilities

• Accounting Operations (Top Priority)
  • Full ownership of the general ledger, chart of accounts, and all accounting entries
  • Ensure accurate, complete, and timely monthly close (target: within 5 working days of month-end)
  • Personally review and approve all journal entries, reconciliations, and adjustments
  • Own accounts payable, accounts receivable, bank reconciliations, and intercompany transactions
  • Own revenue recognition and ensure it is applied correctly and consistently
  • Maintain the fixed asset register and manage depreciation schedules
  • Ensure all accounting complies with Thai Accounting Standards (TAS) and applicable IFRS requirements

• Payroll, Commissions & HR-Related Finance
  • Own end-to-end payroll processing for 150+ non-agent staff and 580+ in-house agents, ensuring accuracy of salaries, allowances, overtime, and statutory deductions (social security, provident fund, personal income tax)
  • Design, maintain, and calculate agent commission structures in coordination with the operations and sales teams
  • Ensure commission calculations are accurate, auditable, and paid on time
  • Coordinate with HR on headcount changes, new hires, terminations, leave balances, and benefits accounting
  • Manage and reconcile payroll-related liabilities (accrued salaries, bonuses, and social security payable)
  • Support HR in maintaining accurate employee cost data for budgeting and compliance
  • Develop and improve payroll and commission processes over time to increase automation and reduce errors

• Internal Controls & Audit Readiness
  • Build, document, and enforce standard operating procedures (SOPs) for all accounting and payroll processes
  • Establish and maintain internal controls over financial reporting
  • Ensure proper documentation, approvals, and audit trails for all transactions
  • Lead the annual statutory audit process: prepare schedules, coordinate with external auditors, and resolve queries
  • Own the relationship with external auditors and ensure clean audit opinions
  • Support tax filing and compliance (corporate income tax, VAT, withholding tax) in coordination with external tax advisors

• Team Leadership
  • Directly manage a team of four: Accounting Officer, AP/AR staff, Payroll & Commissions Officer, and Admin
  • Set clear expectations, assign tasks, and review work daily
  • Train and develop team members on proper accounting procedures and best practices
  • Identify skill gaps and propose training or hiring as needed
  • Establish a culture of accuracy, accountability, and continuous improvement within the team
  • Manage task allocation, deadlines, and workload to ensure the team operates efficiently

• Process Improvement
  • Identify inefficiencies in current accounting and payroll workflows and implement improvements
  • Improve the use of the accounting system (Odoo) to reduce manual work and increase reliability
  • Automate repetitive processes where possible (e.g., bank feeds, invoice matching, reconciliation templates, commission calculations)
  • Ensure financial data flows cleanly from operational systems (CRM, HR, sales) into the accounting records

• Reporting & Coordination
  • Produce accurate monthly financial statements (P&L, Balance Sheet, Cash Flow) for review by the CFO
  • Prepare supporting schedules and variance explanations as requested
  • Coordinate with HR on payroll, headcount, and benefits-related accounting
  • Act as the primary contact for the Singapore accounting firm handling statutory compliance for the SG holding company
  • Ensure timely submission of all statutory filings (Revenue Department, Social Security, BOI reporting) in coordination with relevant teams

• BOI Compliance Support
  • Ensure accounting records support compliance with Board of Investment (BOI) conditions, including approved positions, salary thresholds, and employee qualifications
  • Monitor and validate salary structures, payroll, and compensation components to ensure ongoing BOI compliance
  • Maintain accurate documentation required by BOI and other regulatory authorities
  • Coordinate with HR and external advisors for BOI reporting and inspections

What Success Looks Like (12 months)

• Monthly close completed accurately and on time every month, with no restatements
• Clean audit opinion with no material findings
• Payroll and commissions are processed accurately and on time every cycle, with zero errors
• All reconciliations are current and fully documented
• SOPs are documented and followed consistently by the team
• Team is well-managed, knows what is expected, and delivers reliably
• The CFO and leadership can trust the numbers without needing to re-check

Qualifications

• 10–15+ years of accounting experience, with a strong foundation in full-cycle accounting (GL, AP/AR, payroll, commissions, reconciliations, close)
• Proven experience managing a small accounting team (3–6 people)
• Strong payroll and commissions experience: hands-on knowledge of Thai payroll processing, statutory deductions, and commission calculation for large agent/sales teams
• HR-adjacent finance experience: comfortable working at the intersection of accounting and HR operations (headcount, benefits, employee cost tracking, BOI compliance)
• Hands-on mindset: You are willing and motivated to do the work yourself rather than just delegate. You lead by example
• Strong technical accounting knowledge: Thai Accounting Standards, tax compliance (CIT, VAT, WHT), and statutory audit preparation
• Experience with Odoo (strongly preferred), or comparable ERP/accounting systems (SAP, Oracle, Xero, QuickBooks)
• Detail-oriented and systematic: you catch errors before they become problems, and you build processes so errors don't recur
• Reliable and consistent: you deliver the same quality every month, not just when someone is watching
• CPD (Continuing Professional Development) certification required
• Startup or scale-up experience is a strong plus (comfort with ambiguity, willingness to build from scratch)

Language Proficiency

• Native Thai
• Full Working Proficient English

Benefits

• Health insurance and standard employee benefits
• Employee stock options may be available for the right candidate