Job Description

OF ROLE

The Accounts Executive (Income Audit) is responsible for ensuring the accuracy, integrity and completeness of the hotel's daily revenue and financial transactions through effective auditing and reconciliation processes.

Working closely with the Finance team and operational departments, this role ensures that all revenue generated across guestrooms, food and beverage outlets, events and other hotel operations is accurately recorded, properly authorised and fully accounted for in accordance with company policies, accounting standards and internal controls. The Accounts Executive – Income Audit also supports process improvements, compliance initiatives and financial reporting to safeguard the hotel's assets and operational performance.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Accounts Executive (Income Audit) are summarised below; however, the list is not exhaustive.

INCOME AUDIT & REVENUE VERIFICATION

• Audit and reconcile the hotel's daily revenue from all operating departments, ensuring all transactions are accurately recorded and accounted for.

• Verify that all guest charges, outlet revenues and miscellaneous income have been correctly posted into the Property Management System (PMS) and accounting system.

• Reconcile daily revenue reports against source documentation and operational systems.

• Review room revenue, Food & Beverage revenue, events revenue and other income streams for completeness and accuracy.

• Reconcile daily cash collections and bank deposits against bank statements, investigating and resolving any discrepancies in a timely manner.

• Ensure all rebates, allowances, discounts, complimentary transactions and voids are properly authorised in accordance with company policies.

• Verify paid-out vouchers, entertainment expenses, officer checks and supporting documentation prior to processing.

• Investigate revenue discrepancies and follow up with relevant departments to ensure timely resolution.

FINANCIAL CONTROLS & COMPLIANCE

• Ensure compliance with hotel financial policies, accounting procedures and internal control requirements.

• Audit the daily General Cashier's Report and investigate any discrepancies.

• Perform surprise cash counts, house float audits and outlet cash audits as required.

• Conduct periodic room, parking and operational audits to ensure compliance with hotel procedures.

• Ensure manual contingency procedures are followed during system downtime or operational disruptions.

• Assist in maintaining strong internal controls to safeguard hotel assets and minimise financial risk.

REPORTING & RECONCILIATION

• Prepare and distribute daily revenue reports for management review.

• Prepare journal entries, adjustments and reconciliations where required.

• Reconcile daily revenue balances with the General Ledger and supporting reports.

• Support month-end closing activities by ensuring revenue transactions are accurately recorded.

• Assist in preparing audit schedules and supporting documentation for internal and external audits.

PROCESS IMPROVEMENT

• Review existing work processes and recommend improvements to strengthen financial controls and operational efficiency.

• Support implementation of new accounting procedures, systems and best practices.

• Monitor compliance with standard operating procedures across revenue-generating departments.

• Contribute ideas to improve reporting accuracy, automation and workflow efficiency.

COLLABORATION & COMMUNICATION

• Work closely with Front Office, Food & Beverage, Events, Finance and other operational departments to resolve discrepancies.

• Provide guidance to operational teams on revenue procedures and documentation requirements.

• Respond promptly and professionally to internal enquiries relating to revenue and audit matters.

• Maintain strong working relationships with all departments to support smooth financial operations.

ADMINISTRATION & RECORD MANAGEMENT

• Maintain organised audit documentation, reports and supporting records.

• Ensure all audit files are complete, accurate and readily available for review.

• Maintain confidentiality of financial information and sensitive business data.

• Ensure documentation complies with record retention requirements and company policies.

COMPLIANCE & SAFETY

• Ensure compliance with company financial policies, accounting standards and statutory requirements.

• Maintain confidentiality and integrity of all financial records and guest information.

• Support internal and external audit requirements.

• Adhere to workplace health, safety and security procedures.

• Carry out any other duties, projects or ad hoc assignments as reasonably requested by the Director of Finance or Finance leadership team to support departmental and business operations.

EXPECTATIONS

The Accounts Executive (Income Audit) is expected to:

• Demonstrate the highest level of integrity, accuracy and professionalism.

• Maintain exceptional attention to detail when reviewing financial transactions.

• Exercise sound judgement and analytical thinking when investigating discrepancies.

• Work efficiently under pressure while meeting daily and month-end deadlines.

• Build positive working relationships across departments.

• Continuously seek opportunities to improve financial controls and operational processes.

• Uphold NoMad Singapore's values, financial governance standards and commitment to operational excellence.

• Diploma or Degree in Accounting, Finance or a related discipline.

• Minimum 1–2 years of accounting or income audit experience, preferably within the hospitality industry.

• Previous experience in hotel Income Audit or Revenue Audit is preferred.

• Strong understanding of hotel revenue streams, financial controls and accounting principles.

• Proficiency in Microsoft Office applications, particularly Excel.

• Experience with hotel Property Management Systems (PMS), POS systems and accounting software is advantageous.

• Strong analytical, organisational and problem-solving skills.

• Excellent attention to detail with a high level of accuracy.

• Ability to manage multiple priorities and meet tight deadlines.

• Strong interpersonal and communication skills with the ability to work collaboratively across departments.

• Previous luxury hotel or pre-opening experience is advantageous.