Job Description

This position follows a hybrid schedule with (4) days per week In-office days per week. Our office is located at 707 S Grady Way, Renton, WA 98057.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

With hundreds of pharmacies across the country, a career with Genoa Healthcare means you're part of changing the lives of those with behavioral health and other complex conditions. People with serious illnesses - and those who care for them - have incredibly moving stories, and at Genoa we are their partner. We partner with community-based providers and others so they get the right medications and are able to follow their treatment plans.

We are seeking an Accounting Clerk to add to our Billing Services Team. They will be working directly with the Billing Services Supervisor to help track the daily work activities that are performed by the team as well as ensure that all consumer & facility credits are current each month.

This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 6:00 am - 2:30 pm. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• Help the Billing Services Supervisor provide quality control of facility account/consumer related billing and issues.
• Identify potential issues and opportunities with recommending end result solutions and have the ability to recognize when a problem needs to be escalated to the Billing Services Supervisor.
• Ability to interact with other departments in a professional manner.
• Follows appropriate refund procedures for follow-up on Facility & Consumer payments.
• Open Item A/R review; Locate and monitor credit accounts, review A/R spreadsheets, research and resolution of overpaid charges (pulling checks, verify payment info, etc.)
• Re-bill, transfer, adjust, and write-offs charges in ProScript System.
• Reviews and resolves problems concerning the provision of pharmacy services which impact charges.
• Uphold Medicare, Medicaid, and HIPAA compliance guidelines in relation to billing, collections, and PHI information.
• Provide coverage for fellow teammates when they are out of the office.
• Have the ability to be flexible with your work schedule if it is necessary to meet deadlines or deliverables as assigned by the Billing Services Supervisor, Billing Services Lead, or Executive Management. This is a requirement during End of Month Close.
• Other related duties as assigned.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• Customer Service Experience
• Experience with Accounts Receivable and a understanding of reimbursement and AR aging
• Experience with billing and collections in the healthcare or pharmacy field
• Proficient in Microsoft Office products, with intermediate level of Excel and understanding of pivot tables
• Ability to work full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 6:00 am - 2:30 pm. It may be necessary, given the business need, to work occasional overtime

Telecommuting Requirements:

• Reside within commutable distance to the office at 707 S Grady Way, Renton, WA 98057.
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Ability to problem solve and work independently and pay close attention to detail.
• Strong interpersonal and communication skills and the ability to work effectively in a diverse environment on a high level.
• Ability to adapt, organize, prioritize and manage various work assignments in a fast paced environment.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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