Job Description

ESSENTIAL DUTIES

Group billing experience is required.

Verify accuracy of figures, calculations, and postings pertaining to business transactions recorded in OnQ and Micros:

• Compile and analyze reports from the Micros (F&B) and OnQ (property management) systems, to verify ProfitSage values.
• Analyze and adjust for various room revenue postings that cause ProfitSage to misstate room revenue.
• Analyze and adjust for House Usage of F&B outlets.
• Verify and distribute other accounts in ProfitSage.
• Log any entries that need to be made outside of ProfitSage and provide details to Director of Finance daily.
• Calculate daily system values for each cashier and enter them in ProfitSage, ensuring the totals balance.
• Prepare reconciliation comparing ProfitSage revenues/ledger values to PMS.
• Prepare daily reports as required.
• Print or prepare, and scan, various reports to myDigitalOffice.

Perform Accounts Receivable duties:

• Verify group rooming lists with the assistance of Reservations.
• Create and/or maintain of accounts for groups and functions.
• Responsible for all functions related to the Group folder. This includes set-up, sales contract, signed BEO forms, banquet checks, all charges, rooming lists, advanced deposits, and ultimately invoicing the client
• Prepare an Accounts Receivable Aging report weekly, for review with the Director of Finance, the day of the credit meeting, at the end of each month.
• Post payments received by check, wire, and Sertifi.
• File copies of check stubs and check logs for A/R payments
• Answer billing inquiries from guests and groups

May need to assist with duties including, but not limited to, Income Audit, Accounts Receivable, Accounts Payable, and/or General Cashier.

GENERAL DUTIES

• Know your work schedule and follow with reliability
• Work in a cooperative and friendly manner with fellow employees
• Maintain professional attire and personal hygiene
• Maintain clean, neat and orderly work area
• Perform your job according to standard operating procedures
• Read, understand and follow all policies, procedures and practices as stated in the employee handbook
• Implement management company and hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc) to include remove all safety hazards, following company’s OSHA Hazcom program, safe lifting techniques
• Utilize protective equipment, when applicable
• Promptly report substandard (unsafe) conditions to supervisor
• Promptly reports accidents, injuries, property damage or loss to supervisor
• Keep accurate communication flowing freely among all hotel departments
• Inform management promptly of any work-related problems or guest complaints
• Practice “CARE Hospitality” and provide guest satisfaction
• Promote the hotel through goodwill, courtesy and positive attitude
• Attend all scheduled training, classes and meetings
• Train other employees as directed by management
• Perform any reasonable request as assigned or directed by management
• Provide for a safe work environment by following all safety and security procedures and rules
• Arrange for reasonable accommodations for person(s) with disabilities
• Assist person(s) with a disability
• Comply with all applicable federal, state and local laws and ordinances as they apply to the hotel, quest and employees

• Post payments to city ledger accounts from the "received checks" list prepared by the Executive Office Administrative Assistant, on a daily basis
• File copies of check stubs and check logs for A/R payments
• Answer Accounts Receivables inquiries from guests and groups
• Research customer claims of invoice payments
• Follow up with group collection activity on any account over 30 days due
• Assist with any other accounting office tasks as instructed by the controller, assistant controller or credit manager

Previous accounting, group billing experience required!

Flexible schedule required.