Job Description

Job Req Number: 125047

Time Type: Full Time

Accounting Assistant

The AP Accounting Assistant is responsible for supporting core Accounts Payable operations within the North America Shared Services team, managing a high volume of vendor and internal inquiries while researching and resolving invoice and payment discrepancies in SAP. The role ensures timely issue resolution to prevent payment delays, drives root-cause analysis and process improvements, and supports reconciliation of the AP sub-ledger and vendor statements. Through strong analytical skills, attention to detail, and cross-functional collaboration, the role helps maintain accurate financial records, strong vendor relationships, and compliance with internal controls and SLAs.

Task and Responsabilities

• Manage and respond to a high volume of accounts payable inquiries from vendors and internal teams, ensuring timely and accurate resolution
• Research outstanding invoices in SAP to determine payment status and identify reasons for delays or discrepancies
• Review vendor-provided aging and past-due reports to ensure all invoices are accounted for and properly recorded
• Post invoices in SAP as needed, including correcting and reversing inaccurate entries and ensuring proper reprocessing
• Proactively identify root causes of recurring issues and recommend process improvements to enhance efficiency
• Escalate complex or unresolved issues to management with appropriate documentation and analysis
• Deliver excellent customer service by collaborating across departments and influencing resolution when issues fall outside AP
• Monitor and analyze AP aging reports; assist with reconciliation of the AP sub-ledger
• Reconcile vendor statements and maintain accurate vendor account records
• Support vendor compliance and maintain positive vendor relationships
• Provide guidance and support to operations teams on AP-related inquiries and processes
• Assist with special projects, reporting, and other duties as assigned by AP leadership

Education and skills

• Bachelor's Degree in Accounting, Finance, or related field
• English proficiency at B2+ level or higher
• Strong customer service mindset
• Handle high-volume inquiries professionally and efficiently
• Excellent communication skills, both written and verbal
• Strong analytical and problem-solving abilities
• Attention to detail
• Ability to prioritize tasks, manage time effectively, and adapt in a fast-paced environment
• Proven ability to work cross-functionally and influence outcomes
• Proficiency in Microsoft Office Suite, including advanced Excel (PivotTables, VLOOKUP)
• Experience with SAP or similar ERP systems preferred

Minimal work experience

• Minimum of 1 year of experience in Accounts Payable, accounting, or customer service
• Experience in a shared services environment is a plus

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.