Job Description

Job Req Number: 125043
Time Type: Full Time

Accounting Assistant

The AP Accounting Assistant is responsible for supporting core Accounts Payable operations within the North America Shared Services team, managing a high volume of vendor and internal inquiries while researching and resolving invoice and payment discrepancies in SAP. The role ensures timely issue resolution to prevent payment delays, drives root-cause analysis and process improvements, and supports reconciliation of the AP sub-ledger and vendor statements. Through strong analytical skills, attention to detail, and cross-functional collaboration, the role helps maintain accurate financial records, strong vendor relationships, and compliance with internal controls and SLAs.

Task and Responsabilities

• Manage and respond to a high volume of accounts payable inquiries from vendors and internal teams, ensuring timely and accurate resolution
• Research outstanding invoices in SAP to determine payment status and identify reasons for delays or discrepancies
• Review vendor-provided aging and past-due reports to ensure all invoices are accounted for and properly recorded
• Post invoices in SAP as needed, including correcting and reversing inaccurate entries and ensuring proper reprocessing
• Proactively identify root causes of recurring issues and recommend process improvements to enhance efficiency
• Escalate complex or unresolved issues to management with appropriate documentation and analysis
• Deliver excellent customer service by collaborating across departments and influencing resolution when issues fall outside AP
• Monitor and analyze AP aging reports; assist with reconciliation of the AP sub-ledger
• Reconcile vendor statements and maintain accurate vendor account records
• Support vendor compliance and maintain positive vendor relationships
• Provide guidance and support to operations teams on AP-related inquiries and processes
• Assist with special projects, reporting, and other duties as assigned by AP leadership

Education and skills

• Bachelor's Degree in Accounting, Finance, or related field
• English proficiency at B2+ level or higher
• Strong customer service mindset
• Handle high-volume inquiries professionally and efficiently
• Excellent communication skills, both written and verbal
• Strong analytical and problem-solving abilities
• Attention to detail
• Ability to prioritize tasks, manage time effectively, and adapt in a fast-paced environment
• Proven ability to work cross-functionally and influence outcomes
• Proficiency in Microsoft Office Suite, including advanced Excel (PivotTables, VLOOKUP)
• Experience with SAP or similar ERP systems preferred

Minimal work experience

• Minimum of 1 year of experience in Accounts Payable, accounting, or customer service
• Experience in a shared services environment is a plus

DSV – Global transport and logistics

Trabajar en DSV significa jugar en una liga diferente.

Como líder mundial en transporte y logística, hemos recorrido un extraordinario camino de crecimiento. Crezcamos juntos mientras seguimos innovando, digitalizando y consolidando nuestros logros.

Con cerca de 150.000 empleados en más de 90 países, trabajamos a diario para ofrecer servicios de calidad, satisfacer las necesidades de nuestros clientes y ayudarles a alcanzar sus objetivos. Sabemos que la mejor manera de lograrlo es incorporando nuevos talentos, nuevas perspectivas y personas ambiciosas como tú.

En DSV, el rendimiento está en nuestro ADN. No solo trabajamos, sino que nuestro objetivo es dar forma al futuro de la logística. Esta ambición impulsa un entorno dinámico basado en la colaboración con equipos de primer nivel, la responsabilidad y la acción. Valoramos la inclusión, aceptamos diferentes culturas y respetamos la dignidad y los derechos de cada persona. Si quieres generar un impacto positivo, contar con la confianza de los clientes y desarrollar tu carrera profesional en una empresa con visión de futuro, este es el lugar ideal.

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