Job Description

Industry: Hospitality
Location: East (Company Transport Provided at Tanah Merah MRT)
5-day work week (Mon to Fri)

Job Responsibilities:

• Process and verify all member payments, including AXS, PayNow, internet banking, cheques, GIRO, and recurring credit card deductions, ensuring accuracy and compliance.
• Manage payment administration by handling dishonored cheques, activating new payment methods, and liaising with banks and members to resolve collection issues.
• Generate monthly subscription and administrative fees, and produce member statements of account (SOA) for timely distribution.
• Handle member enquiries professionally via phone and email, update member records, and process adjustments or refunds as required.
• Reconcile weekly F&B outlet receipts against system records before submission to Accounts Payable, and maintain reconciliation of related accounts.
• Prepare and submit regular reports, including termination/reinstatement reports and listings for membership review and refund processing.
• Actively involved in half yearly club-wide fixed asset audit exercise and half yearly surprise cash count at collection counters.
• Perform accounts reconciliation to ensure controllership.
• Control the issuance of official receipts book to various divisions

Requirements:

• Diploma in Accounting/ Finance /LCCI or any equivalent with 2 years of experience in handling and servicing customer enquiry
• Ethical, patient and calm
• Possess good interpersonal skills especially in handling club members

JOB ID: W33VXY56

Please send your updated CV to josie.cha@peopleprofilers.com

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

EA Personnel: Cha Zi Jing Josie
EA Registration No.: R24124843
People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel: 6950 9756