Job Description

Qualifications

Harter Aerospace is seeking a highly organized, customer-focused Accounting & Administrative Assistant to support our accounting and management teams. This role serves as a key point of contact for customers, vendors, and employees while ensuring smooth day-to-day office operations. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment where exceptional service and accuracy are essential.

Key Responsibilities

Customer Service & Administrative Support

• Answer incoming calls and emails in a professional, courteous, and timely manner.
• Welcome customers, vendors, and visitors while creating a positive and professional experience.
• Support the management team with administrative tasks, scheduling, and special projects.
• Assist with employee onboarding activities and new hire documentation.
• Coordinate company meetings, events, and employee engagement activities.
• Maintain conference rooms, kitchen areas, and common spaces to ensure a professional workplace environment.

Accounting & Operational Support

• Reconcile work packages and prepare shipping documents, invoices, and supporting records.
• Scan, organize, and maintain customer invoices, work packages, and related documentation.
• Assist with data entry, reporting, recordkeeping, and document management.
• Support accounting processes by maintaining accurate files and records.

Office Management

• Manage incoming and outgoing mail, including overnight shipments and courier services.
• Monitor and maintain office supply inventory and place orders as needed.
• Coordinate copier and office equipment maintenance and ensure supplies are stocked.
• Maintain company phone directories and contact lists.
• Track, reconcile, and reorder promotional materials and branded merchandise.
• Run occasional business-related errands as required.
• Perform additional administrative duties and special projects as assigned.

Qualifications

Required Qualifications

• High school diploma or equivalent required; associate degree in Business, Accounting, or a related field preferred.
• 2+ years of administrative, office support, customer service, or accounting support experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint.
• Excellent organizational skills with the ability to prioritize multiple tasks and meet deadlines.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Demonstrated problem-solving, critical thinking, and decision-making abilities.
• Professional demeanor with strong customer service skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Preferred Qualifications

• Experience with ERP systems, preferably Quantum ERP.
• Experience in aerospace, manufacturing, repair station, or industrial environments.
• Familiarity with invoicing, shipping documentation, and document control processes.

Competencies

• Customer Focus
• Communication
• Accountability
• Time Management
• Adaptability
• Collaboration
• Problem Solving
• Organization and Planning
• Attention to Detail
• Professionalism

Physical & Work Requirements

• Ability to remain seated and work at a computer for extended periods.
• Ability to occasionally lift up to 25 pounds.
• Occasional overtime may be required based on business needs and production schedules.
• Must be able to read, write, and communicate effectively in English.

Why Join Harter Aerospace?

At Harter Aerospace, we are committed to delivering exceptional service, quality, and reliability to our customers. We value teamwork, continuous improvement, and professional growth, offering employees the opportunity to make meaningful contributions in a dynamic aerospace environment.

Harter Aerospace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under applicable law.