Job Description

Manager - Route Settlement

Position Summary

The Route Settlement Manager will oversee all activities related to route settlement, driver reconciliation, cash handling validation, route exception management, and accurate posting of route settlement activity for G&J Pepsi Cola bottlers and its various business entities. This role is responsible for ensuring timely and accurate settlement of daily route activity, maintaining strong controls over cash, checks, credits, shortages, overages, and related adjustments, and partnering cross-functionally with Sales, Operations, Treasury, Accounts Receivable, and Accounting to resolve issues. The Route Settlement Manager will lead process improvements, strengthen internal controls, support bank reconciliation and deposit accuracy, and develop team members through coaching, training, and clear performance expectations. The ideal candidate will have strong accounting, reconciliation, cash management, and leadership experience with the ability to manage daily financial transactions end to end.

Essential Functions

• Primary responsibility includes managing daily route settlement activities, ensuring route deposits, cash, checks, charge activity, credits, shortages, overages, and adjustments are accurately reviewed, reconciled, and posted in a timely manner.

Validate accuracy of all route settlement transactions in the ERP system and assist the team with researching and correcting variances.

• Partner with Sales, Operations, Treasury, Accounts Receivable, and Accounting teams to resolve route settlement discrepancies, missing deposits, driver shortages, customer payment issues, and route exceptions.
• Review and monitor daily exception reporting to ensure settlement errors; unapplied activity, route adjustments, and open items are fully addressed before period end.

Ensure cash deposits, check deposits, credit card activity, ACH transactions, and direct bank activity are accurately validated and aligned to bank reporting and general ledger activity.Supervise team performance and provide feedback in a coaching and mentoring environment.Identify and execute process improvements to simplify, standardize, and automate route settlement, deposit reconciliation, and exception management processes.Maintain route settlement guidelines, desk procedures, and training documentation to ensure instructions remain accurate and up to date.Perform periodic reporting on route settlement KPIs, open exceptions, deposit accuracy, posting timeliness, shortage trends, and unresolved reconciliation items.Perform and/or review tasks related to Route Settlement period-end close, including account reconciliations, clearing account review, and variance resolution in accordance with company policy.Work with internal and external auditors to ensure route settlement documentation, controls, and support are complete and audit ready.Identify and present solutions for continuous process improvement, enhanced internal controls, stronger reporting, and improved partnership between Route Settlement, Treasury, AR, and Operations.Ensure route settlement activity and related cash receipts are recorded in the accounting system on a timely and accurate basis.Assist with ERP, bank feed, route settlement application, and general ledger system upgrades or process implementations impacting route settlement activity.Travel as needed to fill in for cashiers at any company location and support continuity of daily cash handling, route settlement, and customer service activities.

Education Level

An associate degree in accounting or relevant work experience is required. A bachelor’s degree in accounting or a related field is preferred.

Experience

5+ years of experience managing or supervising is required.

Computer Skills

Advanced knowledge of: Microsoft Office Suite; Accounting ERP systems; general accounting practices; Route Settlement functions.

Additional Requirements

Skill in internal customer service. Ability to: work quickly, efficiently and independently; multi-task; be detail oriented and organized; follow-through; meet deadlines in a pressured situation; communicate effectively with other employees and develop good working relationships; adapt to change; operate a computer, copier; problem solve; read and write; perform basic math functions (e.g. addition, subtraction).

This role includes travel, as needed, to company locations to support cashier coverage and continuity of daily cash handling, route settlement, and customer service activities.