Job Description

YOUR DAY TO DAY

People

• Supervise the Accounts Payable Supervisor and the Receiving & Store Officer
• Cooperate, coordinate and communicate with other departments on accounting matters and internal control
• Report to and communicate with the Director of Finance & Business Support on all matters relating to accounting and financial controls

Financial

• Work with your superior in preparing and managing the department's budget, including coordinating the annual budget, monitoring and controlling departmental costs against budget, and contributing to the hotel's strategic plan and goals programme
• Assist in monthly forecasting and yearly budget input
• Maintain accounting controls by preparing and recommending policies and procedures that improve workflows in the accounts department
• Ensure daily transactions, including food and beverage transfers, are updated accurately and on time
• Prepare and input journal entries, and lead the month-end close, including the IHG and owner reporting package
• Analyse monthly financial accounts and provide financial information to management
• Control all balance sheet accounts through monthly reconciliations, and act on any variances
• Prepare monthly bank and inventory reconciliations
• Prepare monthly and quarterly taxation reports
• Review the accounts payable balance for accuracy, and propose and follow up actions to keep balances over 90 and 120 days to a minimum
• Review the accounts payable purchase journal, the accounts payable and inventory interface, and travel agency commission payments
• Keep records of contracts, licences, CAPEX and fixed asset disposal forms, and the carpark, up to date and accurate
• Liaise with the owner's office and with internal and external auditors
• Coordinate and administer the Control Self-Assessment (CSA)
• Perform other duties as required

Guest Experience

• Build and maintain positive relationships with all internal customers and guests, taking action to exceed their needs and expectations
• Create a positive hotel image in every interaction with internal and external customers
• Adhere to hotel brand standards
• Maintain a high level of product and service knowledge, and keep up to date with hotel information, programmes and events, so you can assist guests and respond to their needs
• Assist guests and escort them to locations within the hotel on request
• Implement procedures that enhance the guest experience

Responsible Business

• Implement the Control Self-Assessment strictly, and achieve a 100% score in the CSA audit for the Accounts Payable and Inventory categories
• Implement acceptable accounting practices and procedures in compliance with IHG policies, government regulations, generally accepted accounting practices and local conditions
• Maintain documents for audits of the hotel's accounts in line with IHG policies and procedures
• Keep your knowledge of issues relevant to your department and the hotel up to date, including legislation
• Adhere to the IHG Corporate Code of Conduct, the Employee Handbook and hotel policies
• Understand the major strengths and weaknesses of our competitors
• Establish and interpret key performance indicators to manage the business, and consider the financial implications of business decisions and recommendations
• Understand how the business is run and focus on the factors needed for it to be successful and profitable
• Perform other duties as assigned

Accountabilities

• Managerial role within the Finance & Business Support Department of a full-service luxury hotel
• Accurate and timely month-end closing and reporting to IHG and the owner
• Strong internal controls and audit readiness, including a 100% CSA score for Accounts Payable and Inventory
• Supervision and development of the Accounts Payable Supervisor and the Receiving & Store Officer

WHAT WE NEED FROM YOU

To thrive in this role and bring poise and precision to the guest journey, you'll need:

• Bachelor's degree or equivalent in Accounting or Finance, with 2-3 years' experience in hotel accounting or audit, or an equivalent combination of education and work-related experience
• Ability to speak the local language(s), and fluent English

This position is only open to Malaysian citizens, permanent residents and spouse visa holders with the legal right to work in Malaysia.