Job Description

This role will be responsible for supporting Order-to-Cash (OTC) operations. The Accountant will manage accounts receivable activities including billing support, credit note/debit note (CN/DN) creation, customer master maintenance, and receivables-related reconciliations for assigned countries/entities.

The Accountant will work closely with the OTC Manager, commercial teams, operations, and cross-functional stakeholders to ensure accurate, timely, and compliant execution of OTC processes and financial reporting.

Key Responsibilities

• Support accounts receivable (AR) processes including billing, invoicing support, and receivables tracking for assigned countries/entities
• Prepare and process credit notes (CN) and debit notes (DN) in accordance with approval and policy requirements
• Maintain and update customer master data, ensuring accuracy, completeness, and compliance with internal controls
• Perform AR reconciliations with all the sub systems and subledger; and resolve discrepancies in a timely manner
• Assist in credit control and collections follow-up activities with relevant stakeholders
• Support dispute resolution activities by coordinating with commercial, operations, and finance teams
• Ensure accuracy and completeness of AR transactions and supporting documentation
• Support month-end and year-end close activities including AR reporting, accruals, and reconciliations
• Collaborate with commercial, sales, operations, and finance teams to support OTC processes
• Support internal and external audit requests by preparing supporting documentation and responding to inquiries
• Participate in process improvement, standardization, and automation initiatives within OTC operations
• Support ERP implementation, migration, and finance transformation projects as needed
• Assist in maintaining SOPs, operational documentation, KPIs, and reporting support materials

Qualifications:

• Bachelor’s Degree in Accounting, Finance, Business, or related discipline
• 3 to 6 years of relevant experience in Accounts Receivable or OTC operations
• Shared Services Center (SSC) / Global Business Services (GBS) experience preferred
• Strong understanding of AR processes, billing, and reconciliation activities
• Experience with customer master data governance is an advantage
• Experience working with ERP systems (SAP/Oracle preferred)
• Strong Microsoft Excel, analytical, and problem-solving skills

Job Type:

Regular

Shift:

Shift 1 (Malaysia)

Primary Location:

Penang 15, Penang, Malaysia

Additional Locations:

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.