Keep customer (member) accounts running smoothly by ensuring every payment finds its home, reconciling accounts with precision, strengthening financial controls, and leading a high-performing customer allocations team.

• 
  Oversee the work of the Consultants:
  Member Accounts and Member Accounts Clerk - daily allocation and
  reconciliation of funds.
• 
  Perform reconciliations of merchant
  settlement accounts to bank statements and GL daily.
• 
  Perform reconciliations of all member
  receipts monthly.
• 
  Reconciling of member rewards.
• 
  Monthly reporting of member balances.

Member
Accounts and Queries

• 
  Address and resolve any discrepancies
  or issues related to member balances.
• 
  Assist in solving queries on member
  accounts, including refunds.
• 
  Upload monthly rewards on member
  accounts and creating banking files.
• 
  Administrate the member rewards
  system, ensuring rewards are accurately and timeously calculated, payouts
  are concluded as agreed and reporting requirements adhered to.

Financial
Controls and Reporting

• 
  Design and implement internal
  controls to ensure accuracy of members balances.
• 
  Review and improve financial controls
  including inputs as subject matter expert on projects.
• 
  Ensure responsibilities are executed
  in line with defined standards.
• 
  Report trends on the member accounts
  to provide soundful information on the performance of the members for
  stakeholders’ decisions.

Relationship
Management and Process Improvement

• 
  Payment Gateway relationship
  management / FNB relationship management.
• 
  Continuously seek opportunities to
  improve processes and controls to enhance the accuracy and efficiency of
  member account management.
• 
  Collaborate with internal
  stakeholders to ensure cohesive and integrated financial operations.

Internal
Controls & Accuracy

• 
  Maintain financial records and ensure
  the financial transactions are completely and accurately recorded in the
  accounts.
• 
  Reconcile sub ledgers to the general
  ledger.
• 
  Complete all balance sheet account
  reconciliations.
• 
  Process adjusting journal entries.
• 
  Maintain fixed asset registers.
• 
  Generate monthly trial balance for
  management reporting.
• 
  Perform ad-hoc analysis and
  additional accounting assignments as directed by the Financial Controller.
• 
  Oversee general administration as
  required.
• 
  Prepare monthly ad hoc project
  reports, including project expenditures, resource utilizations, and
  milestone progressions.

Banking and
Reporting

• 
  Prepare monthly bank account
  reconciliations.
• 
  Manage banking relationships and
  oversee administration and query resolution.
• 
  Submission of all returns and
  applications.
• 
  Prepare month end reporting
  packs and variance analysis.

Requirements

Qualifications

• 
  Relevant BCom Degree with Accounting

Experience

• 
  5 years’ experience in an accounting
  role.
• 
  2 - 3 years’ experience managing a
  team would be advantageous.
• 
  Experience in cash and debtors’
  management.
• 
  Experience in dealing with customer
  queries.

Knowledge

• 
  Accounting Knowledge
• 
  Accounting systems
• 
  Microsoft suite with advanced MS
  Excel skills
• 
  Reconciling of numerical data