At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
TE Connectivity currently has different roles for US, Canada & Mexico process. The purpose of this role is to provide analytical and operational support to TE’s Business Units. The position will report to the process delivery Team Leader, focused on Cash Application, Client Credit Management, Disputes Management and/or Collections.
KEY RESPONSIBILITIES& TASKS
The candidate will act as deputy to the team leader during busy periods.
Be a Subject Matter Expert for O2C related topics, develop skills & knowledge of other junior O2C analysts
Support migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica and prepare O2C related process documentation (process maps and work instructions)
Oversee escalated AR, credit issues, dispute management, cash application and ensure timely resolution
Work directly with large corporate clients reviewing Accounts Receivable balances, proactively collecting on delinquent payments
Identify disputes and work with business stakeholders and corporate clients to resolve
Develop a strong understanding of the business, including product, industry & client knowledge
Provide bad debt reserve recommendations per corporate policy
Review clients credit limit status and work with internal stakeholders to recommend changes to limits, including actions to block client’s credit
Act as senior team member, developing skills & knowledge of other junior analysts
Identify and contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine.
Ensure robust compliance environment with applicable policies, procedures and processes
Ensure strong working knowledge of Key Performance Indicators (KPIs) and Service Level agreements (SLAs), providing inputs to continuously improve performance benchmarks
Build strong relationships with key stakeholders including corporate clients
Apply the cash correctly following company’s instructions.
Support migration of O2C processes from countries throughout Americas to San Jose, Costa Rica.
All other duties as assigned.
EXPERIENCE & EDUCATIONAL REQUIREMENTS
2+ years of experience in a financial shared service center supporting multiple countries / business units.
Diversified Industrial Products/Manufacturing industry experience preferred.
Prior experience in collections, disputes & credit management functions.
Experience with ERPs.
Undergraduate degree in Finance / Accounting / Business Administration
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS.
