Job Description

This role will be responsible for supporting credit management and collections activities. The Staff Accountant will focus on customer credit validation, credit limit monitoring, accounts receivable collections, and overdue balance management for assigned countries/entities.

The Staff Accountant will work closely with the OTC Manager, commercial teams, finance, and cross-functional stakeholders to ensure effective credit control, timely cash collection, and compliance with company credit policies and internal controls.

Key Responsibilities

• Perform customer credit assessment and validation in accordance with company credit policies and approval frameworks
• Monitor customer credit limits, exposures, and payment behavior to ensure compliance with approved terms
• Support accounts receivable collections activities, including follow-up with customers on overdue invoices
• Coordinate with commercial, sales, and customer service teams to resolve collection issues and disputes
• Track, analyze, and escalate overdue balances and high-risk accounts in a timely manner
• Support credit holds/releases in accordance with credit policy and approval matrix
• Assist in cash collection forecasting and AR aging analysis for assigned countries/entities
• Maintain accurate customer credit records and ensure timely updates in ERP systems
• Support month-end close activities related to AR, credit exposure, and collections reporting
• Ensure compliance with accounting policies, internal controls, and SOX requirements
• Support internal and external audit requests by preparing supporting documentation and analysis
• Collaborate with OTC, finance, and commercial teams to improve collection efficiency and credit risk management
• Support ERP implementation, migration, and finance transformation projects as needed
• Assist in maintaining SOPs, credit guidelines documentation, and KPI reporting

Qualifications:

• Bachelor’s Degree in Accounting, Finance, Business, or related discipline
• 3 to 6 years of relevant experience in Credit Management, Collections, or Accounts Receivable
• Shared Services Center (SSC) / Global Business Services (GBS) experience preferred
• Strong understanding of credit control, AR aging, and collections processes
• Experience with customer credit assessment and risk analysis is an advantage
• Strong Microsoft Excel, analytical, and problem-solving skills
• Strong communication, negotiation, and stakeholder management skills

Job Type:

Regular

Shift:

Shift 1 (Malaysia)

Primary Location:

Penang 15, Penang, Malaysia

Additional Locations:

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.