Job Description

Account Supervisor

Markham, ON | Hybrid, 2 days/week in office

1-Year Contract | $90K–$100K

We’re recruiting for an experienced Account Supervisor to lead client relationships and fully integrated marketing programs for a well-established independent advertising agency in Markham. This is a hands-on account leadership role for someone who can think strategically, confidently lead clients and guide complex integrated work from brief through production and delivery.

You’ll be a key day-to-day client lead, working closely with Strategy, Creative, Media and Production. We’re looking for someone who can read the room, ask the right questions, anticipate challenges and provide thoughtful counsel — someone equally comfortable leading a client presentation, navigating a difficult conversation or guiding an integrated campaign through production.

What you’ll bring

• 5+ years of agency account management experience, ideally at Account Supervisor level or equivalent
• Strong strategic instincts and the ability to act as a trusted client advisor
• Confidence leading client meetings, presentations and senior stakeholder conversations
• Experience leading the development and production of fully integrated campaigns across broadcast, digital, social, content and other channels
• Strong understanding of the creative and production process, from briefing and concept development through production, approvals and final delivery
• Experience working across highly matrixed environments with multiple client and internal stakeholders
• Strong financial and account management skills, including scopes, budgets, estimates and forecasting
• Excellent judgement, emotional intelligence and the ability to adapt your communication style to different audiences
• A calm, proactive and solutions-oriented approach in a fast-moving environment
• Experience with government or public sector accounts is a strong asset
• Bilingual English/French is an asset, but not required

You’ll thrive in this role if you enjoy being close to the work, building trusted client relationships and bringing teams together to deliver smart, integrated campaigns.

About the agency

This is an award-winning boutique advertising agency based in Markham, known for combining strong creative thinking with data-driven media strategies. The team works in office two days a week, Mondays and Thursdays.