About Miele
What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers.
Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.
About Your Workplace
Join Miele Australia’s Small Domestic Appliances (SDA) team and play a key role in driving growth across a dynamic retail network. Based in the field, you will partner with key customers and internal stakeholders to deliver exceptional brand experiences, strengthen relationships and grow market share. This role offers a unique blend of account management, sales strategy and product advocacy within a premium global brand.
Your Responsibilities
Account & relationship management: build and maintain strong relationships with key retail customers to drive long-term partnerships and sales growth.
Sales performance & territory management: deliver sales targets by effectively managing your territory, optimising time and identifying growth opportunities.
Customer planning & execution: develop and implement customer plans that enhance Miele’s presence and performance in-store.
Collaboration & alignment: work cross-functionally with sales, marketing, finance and operations to execute customer initiatives and ensure national alignment.
Product training & brand advocacy: deliver engaging product training to customers, strengthening product knowledge and promoting Miele’s premium positioning.
Insights & continuous improvement: provide actionable market and customer insights, identify opportunities and continuously refine sales approaches to improve outcomes.
Process & compliance: follow agreed call cycles, utilise planning tools effectively and adhere to Miele policies including WHS and sustainability initiatives.
What We Are Looking For
Must-have:
Strong sales and account management capability with a proven ability to achieve targets
Excellent relationship-building and stakeholder management skills across internal and external partners
Confident communicator with strong presentation and influencing skills
Ability to identify opportunities, solve problems and implement practical solutions
Strong organisational skills with the ability to manage territory and priorities effectively
Nice-to-have:
Experience in retail, white goods, or a franchise/distributed network environment
Experience delivering product training to individuals or groups
Proficiency in Microsoft Office Suite
Relevant qualifications such as Certificate IV in Training & Assessment
Our Benefits
Flexible working hours
Personal development and career opportunities
Employee discounts
Access a wide range of wellbeing programs, including annual flu vaccinations, employee assistance program and holistic support
Experience meaningful recognition for both individual accomplishments and team successes
Since being founded in 1899 Miele has followed its 'Immer Besser' brand promise.
As the world’s leading manufacturer of premium domestic appliances, we create delightful experiences – not only with regard to the quality of our products, but also in terms of performance, convenience, design and sustainability. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime.
Our product portfolio includes kitchen appliances such as ovens, steam ovens, refrigerators, coffee machines and dishwashers as well as vacuum cleaners, washing machines and dryers. Dishwashers, washer-extractors and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical applications augment this line-up.
Miele is a family-run company in the fourth generation with eight production plants in Germany as well as one plant each in Austria, the Czech Republic, China and Romania. The company is represented with its own sales subsidiaries and via importers in almost 100 countries. In the 2020 fiscal year, the Miele Group achieved sales of 4.5 bn, 6.5% more than in 2019. Miele employs around 20,944 people worldwide.
