Job Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Supports and facilitates the maintenance of accurate and efficient business operations. Provides direct customer service, accounts support, and/or clerical/administrative support for the department.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors.
• Registers patients and verifies payer source.
• Follows up on all account claims that have been billed and unpaid
• Reports key statistics for compliance, sales, revenue, cash and patient flow.
• Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.
• Posts payments every day and reconcile deposits.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - High School diploma or equivalent, OR post high school diploma
• Experience - Two (2) years of customer service experience.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Knowledge of office equipment (fax/copier)
• Proficient computer skills (word processing, spreadsheets, database, data entry)

Work Shift

Day (United States of America)

Location

Hillcrest Practices

Facility

Gastroenterology-Simpsonville

Department

Gastroenterology-Simpsonville-Practice Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.