Job Description

Location(s)

TEL AVIV, Tel Aviv District

Company

Molex

Career Field

Customer Service

Job Number

187367

Your Job

Join our team as an Account Specialist supporting Key Account Managers in a hands-on, high-impact role: you’ll own quoting and contract management, assist collections and billing investigations, manage material lifecycles and part-number transitions, and lead cost-savings initiatives, all while delivering concise forecasts, scorecards, and account reporting. You’ll collaborate across functions and with customers, influence decisions, present solutions, and resolve disagreements at a working level with professionalism and composure. The ideal candidate is self-motivated, highly organized, detail-oriented, comfortable presenting and negotiating, skilled at building strategic relationships, and familiar with the electronics components market in Israel. This role is ideal for someone looking to grow into account management or commercial leadership within a global organization.

Our Team

Our team is known for strong constancy and career growth. Guided by our Principle Based Management™ (PBM) culture, we empower individuals to think like owners, continuously develop their capabilities, and create long-term value. It’s an exciting time to join a team where you can make an impact and grow with the business.

What You Will Do

• Support Key Account Managers by executing daily account operations, driving assigned activities to completion, and independently resolving issues with limited supervision.
• Manage end-to-end quoting and pricing for new and renewal business, including contract administration and updates in customer portals and Molex PROS to ensure pricing accuracy.
• Managing New Product Introduction (NPI) lifecycles and day-to-day tactical support for key accounts, including direct coordination with customers on scheduling, timelines, and deliverable tracking.
• Negotiating with the factory or production planning teams to accelerate shipments when a customer faces a "line-down" situation.
• Sample Coordination: Managing the delivery of engineering samples or "first-article" sets for customer qualification and testing.
• End-to-End Order Processing- Managing the lifecycle of orders for complex parts, from initial entry to tracking shipments of connectors and cable assemblies.
• Build and maintain strategic relationships across functions and with customers; communicate professionally via email, phone, and face-to-face interactions to represent the organization credibly.
• Produce and distribute concise, actionable account reporting (forecasts, scorecards, past-due items, revenue summaries) using Microsoft Office tools (Excel, Outlook, Word, PowerPoint, OneNote, Teams)
• Manage customer disagreements and escalations constructively, keep conversations at a working level, escalate appropriately, and drive timely resolutions.

Who You Are (Basic Qualifications)

• Sales support experience with OEM and/or EMS/CM customers.
• Experience in B2B account support, customer success, sales operations, or a similar role.
• Demonstrated experience managing end-to-end quoting, renewals, and contract administration.
• Proven ability to collaborate effectively across internal cross-functional teams.
• Experience working directly with Contract Manufacturers (CMs) and understanding the "Triangle" relationship between the OEM, the CM, and the Component Manufacturer.

What Will Put You Ahead

• Bachelor’s degree in business management, supply chain, Engineering, or a related field.
• Experience with ERP/CRM systems. Hands-on use of SAP or Salesforce.
• Practical experience with connectors, terminals, cable assemblies, and passive electromechanical components.
• Working knowledge of manufacturing processes relevant to connectors assemblies, plastic injection molding, metal stamping, wire harness/cable assembly, and general assembly processes.
• Familiarity with the datacom customer base and industry requirements (e.g., quality standards, supply chain dynamics).
• Proven sales skills with the ability to develop customer relationships, negotiate effectively, and close opportunities.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

At Molex Datacom & Specialty Solutions Division (DSS) in Tel-Aviv, we’re part of a growing global organization delivering advanced connectivity solutions to the datacom/AI industry. Backed by the strength and long-term vision of Koch Industries, we’re a privately held, product development–focused company making significant investments in technology and innovation, creating real momentum and opportunity for our people.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

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