Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.
Rakuten Advertising provides advertising technology and consumer insights to
the world’s leading brands and retailers. Working with agencies and brands
around the world, Rakuten Advertising unites technology, client strategy and
consumer insights to deliver advertising experiences that drive increased brand
awareness and marketing performance. With access to Rakuten’s diverse media
properties and audiences, combined with an award-winning performance
network and proprietary consumer research, Rakuten Advertising creates the
right conditions to reach new customers and sustain long-lasting loyalty.
This role is for an Account Specialist, primarily supporting the account management team in executing and managing client campaigns. Key responsibilities include client communication, administrative tasks for accounts, and assisting with publisher management. The role requires strong communication skills, responsiveness to both clients and internal teams, and proactive collaboration within the team. The individual will learn to understand client performance, Rakuten Advertising products, and develop presentation and analytical skills. Ultimately, this position focuses on providing excellent client service and contributing to the successful execution of affiliate marketing strategies.
Key Responsibilities:
Manage communication and act as liaison between publishers, advertisers and account managers.
Update client promotions, creative and communications as necessary.
Audit creative and placements as mandated by account team/client.
Review partnered affiliate websites to identify optimization opportunities.
Minimum Requirements (Knowledge, Skills, Abilities):
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical Abilities: Must be able to quickly learn proprietary software to manage campaigns and report results. Solid proficiency with Excel and Power Point for client-ready reports and presentations. Ability to learn Rakuten tools and processes
Communication Skills Exemplary written and oral communication skills
Detail oriented Able to complete tasks efficiently and effectively
Collaborative: Able to work across several teams and departments
Qualification Requirements:
College Graduate. Communication, marketing, business majors preferred.
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Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
H ypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten Advertising leads the affiliate and partner marketing industry in delivering performance-driven marketing solutions that help the world’s top brands connect with unique, highly engaged audiences – from awareness to activation.
At Rakuten, we outthink the competition and outperform your expectations. Our experienced full-service team works to create the best ad experiences for brand, audience, and affiliate alike – one where people get the right message at the right time to drive attention, action, loyalty, and value.
We leverage a global partner network and our owned-and-operated properties to reach people like no one else. Your goals are our goals, and we’ll work like no one else to help you exceed them.
Backed by industry-leading AI-backed technology, and the largest partner network in affiliate marketing, Rakuten Advertising taps into decades of data and experience to develop the strategies and ad experiences that will drive engagement, sales, loyalty, and beyond. A leader in the industry since its beginnings, Rakuten Advertising is a division of Rakuten Inc. (4755: TOKYO), one of the world’s leading internet service companies. The company is headquartered in New York City, with offices throughout EMEA, APAC, LATAM, and North America.
