Job Description

Job Location 105- Omaha NE - Omaha, NE 68183 Position Type Full Time Salary Range $19.00 - $20.00 Hourly

Job Shift Day

Be the first point of contact for customers either by phone or in person and assist clients with parking questions and/or issues.

Duties and

Qualifications include but are not limited to:

• Greet and assist customers at the front counter.
• Answer, take messages and transfer calls.
• Process and apply credit card payments.
• General office duties such as typing, filing, sorting, scanning, and distribution of company mail.
• Data entry and maintenance of customer database.
• Invoice adjustments.
• CSR Daily paperwork.
• Process checks and prepare daily deposits.
• Set up new accounts.
• Communicate with Parking Ambassadors and Ops Managers for on or off-street issues.
• Process account cancellations.
• Assist with general questions and issues through the Park Omaha website.
• Daily discarding of Flowbird invoicing.
• Noncompliance off-street appeals.

Qualifications

Skills

• Previous experience with Gmail.
• Proficient with MS Office, with emphasis on Excel.
• Integrity - Must be honest and ethical.
• Motivation - Must be independent and motivated to complete tasks.
• Professional – Must be professional at all times whether written or verbal.
• Dependability - Must be ready to work at start time.
• Communication- Must have strong verbal and written communication skills.
• Pass a background check and drug test.