RBC

Account Service Agent

RBC  •  Kingdom of Spain / Republic of Trinidad and Tobago (Onsite)  •  6 hours ago
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Job Description

APPLICATION DEADLINE: APRIL 14TH 2026

What is the opportunity?

In this role you will be responsible for processing of moderately complex client transactions within one or more RBC product or service line(s) utilizing on-line input to various systems ensuring quality and accuracy of incoming and outgoing workflow and/or documents. This role performs activities that support all jurisdictions in the Caribbean

What will you do?

  • Perform verification of all LCY and FCY transactions processed by various jurisdictions
  • Scrutinize and verify transactions that meet the approved threshold limit, within SLA
  • Scrutinize transactions processed to Dormant Accounts within SLA
  • Verify daily the accuracy of details captured for over the counter utilities payments
  • Verification of account authorization forms and supporting documentation

What do you need to succeed?

Must-have

  • Bank’s minimum entry requirements, 4 O’Level passes including Mathematics and English
  • Sound business knowledge including service and operations
  • Sound working knowledge of core banking applications
  • Very strong client first orientation
  • Ability to manage highly demanding situations under rigid timelines

Nice-to-have

  • Certificate in Management or related discipline or equivalent education/training in a related field

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Work in a dynamic and collaborative team
  • Leaders that support your development
  • Working with a high performing team where initiative and hard work are recognized and rewarded

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

55 Independence Square North:Port of Spain

City:

Port Of Spain

Country:

Trinidad and Tobago

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-01

Application Deadline:

2026-04-15

Note Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

RBC

About RBC

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.

We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.

http://rbc.com/legalstuff.

La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais

Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.

https://www.rbc.com/conditions-dutilisation/

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Toronto, CA
Year Founded
Unknown
Website
rbc.com
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