Job Description
Job Title: Account Reconciliation Officer (Hospital Operations)
Location: Ibadan
Employment Type: Contract
Role Summary
The Account Reconciliation Officer is responsible for ensuring alignment between company sales data (from the internal ERP system) and hospital client records. The role involves generating reports, conducting on-site validation at the hospital, resolving discrepancies, tracking payments, and maintaining accurate reconciliation records.
The ideal candidate is detail-oriented, experienced in healthcare or hospital reconciliation, and able to manage client stakeholders effectively to ensure timely resolution and payment.
Key Responsibilities
1. Data Reconciliation and Validation
2. Generate and analyze sales reports from the company’s ERP system
3. Perform weekly reconciliation of internal sales data against hospital records
4. Visit the hospital to access and verify client-side reports
5. Compare both data sources and ensure alignment of revenue, quantities, and billing
6. Identify, investigate, and resolve discrepancies
7. Document all discrepancies and agreed resolutions
Payment Tracking and Follow-Up
1. Track invoices based on reconciled data
2. Follow up with hospital finance/accounts teams for outstanding payments
3. Maintain accurate records of payments received and balances due
4. Escalate delays or disputes affecting payment timelines
Stakeholder Management
1. Communicate discrepancies clearly and drive resolution
2. Build and maintain strong working relationships with hospital teams
3. Provide regular updates on reconciliation and payment status
Reporting and Documentation
1. Prepare weekly reconciliation and variance reports
2. Maintain organized, audit-ready documentation
3. Provide insights on discrepancies, revenue gaps, and collections
Requirements
Requirements
Experience
1. 1 to 3 years experience in account reconciliation, finance, or audit
2. Experience in hospital, pharmacy, or healthcare operations is preferred
3. Familiarity with ERP systems is required
Skills and Competencies
1. Strong analytical and reconciliation skills
2. High attention to detail and accuracy
3. Strong stakeholder management and communication skills
4. Proficiency in Excel
5. Strong follow-up and problem-solving ability
