Job Description

This role is for one of the Weekday's clients

Salary range: Rs 1000000 - Rs 1500000 (ie INR 10-15 LPA)

Experience: 1+ yrs

Location: Bengaluru

Job Type: full-time

We are looking for an Accounts Receivable Executive to support collections, payment follow-ups, and customer account reconciliation. This is a highly interactive, voice-based role focused on ensuring timely payments, maintaining strong client relationships, and improving cash flow through consistent follow-ups. The ideal candidate is confident in handling outbound calls, resolving payment-related queries, and managing collection activities in a fast-paced business environment.

Requirements

Key Responsibilities

• Make outbound calls to customers regarding outstanding invoices and pending payments.
• Follow up consistently on overdue accounts and ensure timely collections.
• Resolve billing-related queries and payment concerns professionally and efficiently.
• Maintain accurate records of customer interactions, payment commitments, and collection status.
• Coordinate with internal teams to clarify invoice details and resolve discrepancies.
• Monitor outstanding receivables and ensure adherence to collection timelines.
• Perform account reconciliations and verify payment records for accuracy.
• Track collection performance and provide updates on payment recovery progress.
• Deliver a positive customer experience while balancing collection objectives.
• Support finance operations by maintaining organized documentation and payment records.

What Makes You a Great Fit

• 0–2 years of experience in Accounts Receivable, Collections, Customer Support, or a voice-based process.
• Strong communication skills with confidence in handling high-volume outbound calls.
• Experience working with payment follow-ups, collections, or customer account management is preferred.
• Ability to build rapport with customers while driving payment commitments.
• Comfortable working with targets, daily call volumes, and structured follow-up processes.
• Strong attention to detail in updating records and tracking outstanding balances.
• Basic understanding of invoicing, payment processes, and account reconciliation.
• Good organizational and time-management skills.
• Ability to work independently and handle multiple customer interactions efficiently.
• Positive attitude, ownership mindset, and willingness to thrive in a dynamic, growth-focused environment.

Preferred Skills: Collections, Cold Calling, Payment Follow-ups, Accounts Receivable Management, Customer Communication, Reconciliation, Relationship Management.