Job Description

About the role

Join the accounts receivable function and help maintain accurate customer billing, payment records, reconciliations, and collections reporting. This role supports timely cash flow, accurate financial records, and effective resolution of customer account issues while working closely with Sales, Accounting, Tax, and customers.

Key responsibilities

• Prepare and issue customer invoices based on sales transactions and supporting documents.
• Monitor outstanding invoices, payment due dates, customer balances, and overdue accounts.
• Follow up with customers regarding overdue invoices and support timely payments.
• Record customer payments and ensure transactions are posted accurately in the accounting system.
• Reconcile customer statements and investigate discrepancies in outstanding balances.
• Prepare accounts receivable aging reports to identify overdue receivables and prioritise collection activities.
• Maintain accurate customer account records and payment histories.
• Investigate payment differences, short payments, credit notes, and disputed invoices.
• Support month-end closing and help ensure accounts receivable balances are accurate.
• Maintain invoices, payment receipts, tax invoices, and other supporting documentation.
• Coordinate with Sales, Accounting, Tax, and customers to resolve billing and payment issues.
• Prepare regular reports on collections, outstanding balances, and overdue accounts.

What we're looking for

• Experience in accounts receivable, billing, collections, finance operations, or a similar accounting role.
• Strong understanding of invoicing, payment recording, account reconciliation, and aging reports.
• High attention to detail and accuracy when handling financial transactions and documentation.
• Good analytical and problem-solving skills, with the ability to investigate discrepancies and resolve account issues.
• Clear written and verbal communication skills for customer and cross-functional follow-up.
• Ability to organise priorities, meet deadlines, and manage recurring reporting and closing activities.
• Proficiency with accounting systems and spreadsheet tools.