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  Ensure process overdue (collections) performance; analyze open balances and overdue items, release blocked orders of customers, perform Inbound and Outbound activities to facilitate collections, avoiding bad debts.
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  Maintain up-to-date customer accounts, reconcile balances, and ensure alignment with customer ledgers.
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  Accurately allocate received payments to maintain precise Statements of Accounts for customers.
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  Monitor customer accounts closely and effectively participate in KPIs trends (Key Performance Indicators) regarding Days Sales Outstanding (DSO), Overdue receivables (% and value), Bad debt percentage and Cash collection versus target.
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  Regularly contact customers for collections follow-up and resolve disputes.
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  Recommend account blocking to management where necessary, Maintain records of customers blocked and follow up on actions taken by sales.
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  Work closely with Credit controller and Finance manager regarding cash flow improvement recommendations.
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  Perform month end activities for Accounts receivables.
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  Support internal and external audit with Accounts Receivables requirements upon request.

Requirements

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  3-5 years of Accounts Receivable or Order-to-Cash experience.
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  A professional with university degree (in the field of Accountant or Finance); additional Professional qualification (CPA, CMA, ACCA, or equivalent) is an advantage.
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  Advanced Microsoft Excel (Power Query preferred).
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  Experience in ERP systems (Oracle) is a must.
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  Confident in English or at least Intermediate level (both written and verbal).
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  Good analyst with communication and time management skills.