Job Description

Main Purpose of the Role:

The Account Owner is the primary point of contact with the customer and provides customer/technical support, planning and optimization for the account. The Account Owner maintains and develops relationships with existing and new clients while ensuring the best possible revenue for ZIM.

Main Tasks:

This job description reflects management's assignment of essential functions; nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

• Meets with clients for negotiating rates and closing deals
• Delivers all sales presentations to key clients
• Develops and implements strategic sales plans
• Develops new accounts
• Establishes and coordinates specialized rates (per commodity - if/when mandate has been assigned to him/her) for each office
• Communicates with other offices in respect to specialized rates
• Forecast and track key account metrics
• CAN Marketing Report (weekly)
• Weekly target report
• Monitor and manage account’s business volume and revenue metrics within our company ZRM system
• Maintain and log sales activities in the ZRM system.
• Generate periodic customer forecast figures.
• Respond to inquiries, by email or phone, from clients/vendors and other ZIM Offices
• Act as a back-up to team members

Requirements

• C.E.G.E.P. (or equivalent) diploma
• Three to five years related experience or equivalent combination of education and experience.
• Bilingual
• Computer Literacy