Account Manager - Velocity Team

Cary, NC - Hybrid Position (Tuesday, Wednesday, and Friday in office)

The Account Manager is a business, sales, and solutions thought leader at BlueAlly. The Account Manager is accountable for effective and efficient day-to-day client relationship management, and for driving alignment with the BlueAlly Sales resources within their territory. The Account Manager demonstrates a laser-like focus in managing all aspects of the sales cycle to achieve financial results for the BlueAlly team.

Responsibilities

• Attain revenue and gross profit growth targets within their territory.
• Collaborate and coordinate with Sales, Field Solutions Architects, Services Teams and Management to achieve Services goals and attainment of all targets.
• Establish and cultivate a solid working relationship with clients. Lead, collaborate and participate with Sales on client sales calls, services estimates and sales / client strategies with “C” suite level leadership.
• Serve as executive sponsor for services engagements to ensure proper customer and BlueAlly alignment, along with an authoritative escalation path to resolve conflicts and issues quickly.
• Prepare sales forecasts and other projections as required.
• Own and manage client satisfaction and loyalty within your territory. Proactively resolve issues, as necessary.
• Act as subject matter expert on Professional/Managed service Solution offerings and capabilities.

Education

• Bachelor’s degree in business management or a related field or equivalent experience
• Five years of sales experience

Knowledge & Experience

• Effective communication skills both oral and written using a variety of styles and techniques appropriate to the audience
• Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve •
• Ability to identify and creatively resolve client, project and people issues •
• Ability to act as a trusted advisor in a strategic partnership.
• Demonstrated ability to meet business unit sales objectives.
• Ability and willingness to travel a minimum of <10% •
• Ability to understand, remember, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to multi-task, organize and prioritize.

Preferred Qualifications

• 5 years of sales experience
• Proven sales capabilities
• Strong background in Service Management
• Proven negotiation skills.
• Strong presentation skills

BlueAlly is proud to be an equal opportunity employer and is committed to building an inclusive workplace where everyone can thrive. We comply fully with the Americans with Disabilities Act (ADA) and applicable state and local laws, and we welcome qualified applicants of all abilities. We believe that diverse teams — including people with disabilities — make us stronger, and we are happy to provide reasonable accommodations throughout the hiring process and during employment. If you need an accommodation at any stage of your application or interview, please reach out to your recruiter — we're here to help.