Job Description

Account Manager - Utilities

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Statut / Status:

Regular, Full time

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Emplacement / Location:

Saint-Laurent, Quebec

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du poste / Job Description

Reports to: Director, National Utility Sales Operations

We are looking for a Utilities - Account Manager who enjoys a fast paced environment with a desire to improve themselves and advance within the company. The incumbent will be a team player who demonstrates initiative and a positive professional attitude and manner.

Key Accountabilities

Manage sales & marketing strategies for the Utilities market focused on ensuring Noramco becomes the premiere utility suppler

70% Collaborate with local Account Managers, Sales Managers, and Profit Centre Managers (PCMs) in growing existing Utility customers. Actively engage with new prospects in the utility market. Gather market data and obtain standard cable specifications from all utility companies in the location. Manage local vendor relationships to ensure Noramco Utilities is viewed as a prominent partner for utilities wire and cable. Visit the Profit Centres frequently and develop local marketing strategies with Marketing Manager that will drive sales to PC.

20% Manage local vendor relationships to ensure Noramco Utilities is viewed as a prominent partner for utilities wire and cable. Actively engage in sourcing projects and monitor opportunities in all major public tender platforms. Collaborate with PCMs and Director of Sales Operation-Utility with regards to utility inventories in the local market. Identify areas of opportunities and leverage Noramco’s strategic vendor partners to ensure we consistently receive competitive pricing

10% Work in conjunction with the PC Manager to ensure an efficient flow of inventory is maintained. Develop forecasting for the location market with the PCMs & Director of Sales Operation-Utility Implement and drive the National Utility Sales Strategies & Initiatives through the PCs.

Duties

Sales Plan Execution

• Maintain and grow sales with existing utility contractor accounts through regular in-person and virtual visits, while identifying and pursuing new utility, municipal, and contractor customers within the assigned territory.
• Develop and implement account plans to achieve sales, margin, and product-mix targets for wire, cable, and accessories.
• Identify and take advantage of unrealized opportunities for expansion through existing and potential customers, products, tenders, and utility programs.
• Prepare quotes, negotiate pricing and terms within company guidelines, and follow through to order conversion.
• Monitor market and industry trends, competitor offerings, pricing activity, and code or standard changes that may affect sales plans, customer opportunities, or company strategy.

Customer Relationship Development

• Build strong long-term relationships at multiple levels within each utility account, including purchasing, engineering, operations, and stores/warehouse teams.
• Meet regularly with accounts to understand their specific needs, identify business growth opportunities, and recommend appropriate company support.
• Conduct regular business reviews, pipeline and project follow-ups, and debriefs with key accounts.
• Introduce appropriate internal team members to customer contacts to support relationship development at all levels.

Technical Guidance & Operations Coordination

• Assess customer needs and recommend appropriate wire, cable, and accessory solutions compliant with utility and industry standards.
• Support specification, tender, and RFQ processes, including reviewing BOMs, drawings, and standards for compliance.
• Coordinate with manufacturers and internal technical resources on product selection, alternates, approvals, and value-add options.
• Support new product introductions and approvals with utility engineering groups.
• Participate in manufacturer and industry training to maintain strong technical product knowledge.
• Work closely with Sales Support and operations to ensure accurate order entry, on-time delivery, inventory alignment, freight claims, and reel returns.

Forecasting, CRM & Market Intelligence

• Maintain accurate APT records, and transition to CRM when implemented, for all customer interactions, opportunities, quotes, and projects.
• Provide regular forecasts and project pipelines to management.
• Monitor tenders and bids, track win/loss results, and report competitive activity, pricing, market conditions, and developing trends.

General Qualifications & Professional Standards

• Ensure all job functions are performed in accordance with the Guillevin Standard Practice Instruction (SPI) Manual;
• Behave in an ethical and professional manner reflecting the values of the Company.
• Provide back-up support to the sales department when required.

• Communicate timely with Senior Management on market and business-related issues and opportunities

• Stay current in your profession and enroll in continuing education focused on sales strategies and account management principles.

• Performs any other duties as required by management.

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Pourquoi se joindre à nous

On est un acteur majeur, engagé dans la transformation énergétique au Canada. On offre un environnement de travail convivial, de l’autonomie et du pouvoir décisionnel.

On se distingue par notre :

• Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle : récompenser les victoires fait partie de notre culture.

• Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence.

Parmi nos avantages :

• Programme d’assurances collectives flexible et complet qui s’adaptent aux besoins de chacun.

• Ressources santé disponibles 24/7: télémédecine et programme d’aide aux employés (PAE).

• REER collectif avec contribution de l’employeur et CELI.

• Programme de bourses d’études postsecondaires pour les enfants

• Lieux de travail munis de bornes de recharge.

• Programme de reconnaissance des années de service.

Joins la grande famille Noramco : un groupe en plein essor. Viens faire la différence et y faire carrière.

Notre processus de recrutement assure l’égalité et la diversité. Prends note que seuls les candidats retenus seront contactés.

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What’s in it for you

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.

• A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.

• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).

• Group RRSP with employer contribution and TFSA.

• Postsecondary Scholarship Program for our employee’s children.

• Charging terminals available at our facilities.

• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.