Job Description

Job Location: Century Fire Protection Duluth - Duluth, GA 30096
Position Type: Full Time
Travel Percentage: NoneDiv. 32 Duluth, GA

Summary
Responsible for dispatching service work orders and record keeping of completed work and customer approvals, while also providing support to Program Managers.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Establishment of the post-sales relationship with customers.
- Creates and dispatches service work orders
- Works with Partners to obtain work schedules
- Places follow up Phone Calls to ensure compliance Assist in invoicing when needed
- Updates system with notes, customer approvals and dispatch work orders
- Completes weekly reports for Program Manager review
- Assists in managing the Customer email box when needed
Education and/or Experience
Bachelors Degree or two or more years related experience and/or training; or equivalent combination of education and experience.
Computer Skills
Microsoft Office to include Word, Excel.
***AGENCY NOTICE***
Agency Submissions: Century Fire Protection does not accept unsolicited resumes from external Headhunters, staffing agencies or search firms. Any resume submitted without a signed agreement will be considered property of the company, and no fees will be paid.
What's In It For You!Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!
We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a buildings life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia.
Benefits
We believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include:
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Voluntary Life Insurance
- Short-term & Long-term Disability
- Paid Time Off
- Paid Holidays
- 401(K) with Company Match
- Employee Assistance Program
- Employee Relief Fund
- Supplemental Insurance including Critical Illness, Hospitalization & Accident
Century Fire Protection is a GREAT place to work! Come and GROW WITH US!