Job Description

Derse is a complete face-to-face marketing agency and exhibit builder. We bring a smarter approach to building client sales while managing their trade show, marketing environments and event programs. Our teams are made up of smart and forward-thinking people who bring experiential marketing solutions to life!

We believe in committing to a long-term investment in your career with a total rewards package including:

• Competitive pay and comprehensive benefits package
• A bright and energetic culture where your ideas are valued
• 75+ years of financial stability

Derse employs nearly 600 people in marketing, program management, creative & skilled production, and corporate support. Locations include Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and various communities in Poland & Germany. Visit our website derse.com to learn more!

As an Account Manager, you'll support your assigned Account team and become responsible for managing the day to day tactical execution for various clients & their experiential marketing needs. The Trade Show Industry is ever evolving and fast-paced, meaning the position has many unique challenges and set of responsibilities! The Account Manager position must reside within our Milwaukee Division with their team. Read through and apply if this sounds like the opportunity for you!

Account Manager Responsibilities

• In concert with the assigned Account Executive, provide necessary sales support for assigned clients while maintaining good client relations with all contacts
• Provide day-to-day support to Account Executive in developing new business within current client programs
• Initiate / prepare job order documents and associated correspondence for all assigned accounts
• Monitor production process to ensure that all project objectives are accomplished and are on time
• Responsible for reviewing all change order items to ensure all costs are accounted for and that they fall within the given project time constraints and project budget, including applying any service agreements that are in place
• Assist in preparation of proposals from cost estimates for construction projects or services requested
• Research & gather appropriate information as it relates to delinquent account issues
• Attend production meetings between sales staff & shop supervision
• Communicate and coordinate between departments and remote locations
• Maintain an accurate and accountable job file on all project activities as well as write the weekly sales highlights
• Travel to assigned client shows and events as needed or directed
• Represent the company and its products and services professionally in a manner consistent with current marketing direction
• Utilize strong organization skills with proven ability to work independently and be self-motivated
• Additional responsibilities as required

Requirements

Account Manager Requirements and Qualifications

• Bachelors Degree or Associate Degree with / or 5+ years of relevant experience
• At least 3-5 year’s Account Management experience; tradeshow / event industry preferred
• Advanced in Microsoft Office applications; proven ability in report generation and data mining
• Flexible and able to work necessary hours in a fast-paced, deadline driven environment
• Strong customer service & conflict resolution skills combined with an ability to multi-task
• Ability to travel and support field installations