TikTok

Account Manager, Toys Hobbies and Kitchenware (TikTok Shop, Malaysia)

TikTok  •  Kuala Lumpur, MY (Onsite)  •  19 days ago
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Job Description

About the team

The team drives, leads and grows the TikTok Shop Toys Hobbies and Kitchenware category, providing both sellers and buyers a seamless shopping experience.

About the role

You will be partnering with brands and sellers to deliver seamless, engaging shopping experiences that make TikTok Shop a trusted destination for daily needs.

Responsibilities:

- Acquire and incubate brands, principals and big merchants that contribute large GMV share

- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality

- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs

- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction

- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools
TikTok

About TikTok

Inspire Creativity and Bring Joy

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Los Angeles, California
Year Founded
Unknown
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