Job Description

Join Our Team

We have an exciting opportunity for a driven and commercially savvy Account Manager to join our high-performing team, managing a territory across the Townsville Region.

This role is focused on growing sales, improving margin performance, and delivering exceptional customer outcomes across both existing and new accounts. You will be working across multiple industries, managing strategic accounts within Gold Mining, Manufacturing, Utilities, and Government sectors.

This is a permanent, full-time position, with approximately 80% of your time spent in the field, building strong face-to-face customer relationships.

Key Responsibilities

• Manage and grow strategic accounts across Gold Mining, Manufacturing, Utilities, and Government sectors
• Conduct regular face-to-face site visits to build strong relationships with key stakeholders and identify growth opportunities
• Scope customer needs onsite and deliver value-led solutions to drive sales and margin growth
• Maintain accurate and up-to-date CRM records, ensuring all customer interactions, opportunities, and pipeline activity are consistently captured and managed
• Actively manage and progress sales opportunities through the CRM system to maximise conversion and visibility
• Develop and execute a structured territory call plan to maximise customer coverage and efficiency
• Manage your time effectively, structuring your days to optimise productivity and customer engagement
• Drive territory growth through strategic planning and data-led decision making
• Achieve sales and margin targets through product mix optimisation and pricing discipline
• Identify and convert new business opportunities within your territory
• Build strong internal relationships and collaborate with Customer Care and Supply Chain teams to deliver seamless service

About You

• Proven experience in account management or business development
• Experience managing strategic or key accounts across industrial or government sectors
• Strong knowledge of the Townsville Region
• Highly effective at building relationships face-to-face in customer environments
• Strong time management and territory planning skills
• Commercially astute, with a solid understanding of pricing, margin, and growth levers
• Self-motivated with the ability to work autonomously in a field-based role
• Proficient in Microsoft Office and CRM systems
• Willing and able to travel regularly, including overnight stays

What's In It For You

• Permanent role, incentives & Wesfarmers share plans
• Exclusive Perks Team Member discount card for Kmart, Bunnings, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail partners
• Continuous training and career development opportunities
• Team events, celebrations, award recognition and prizes
• Employee Assistance Program wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
• Refer-A-Friend program – earn up to $2,000 for each referral!
• Ability to purchase up to 4 weeks’ additional annual leave
• Generous paid parental leave policy
• Free onsite parking and more!

NEXT STEPS

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.