NetDocuments

Account Manager, Small-Market

NetDocuments  •  $75k/yr  •  Lehi, UT (Hybrid)  •  10 days ago
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Job Description

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.

Other recent awards include:

  • Two-time winner (2024, 2023) National Top Workplaces
  • Two-time winner (2024, 2023) Top Workplace innovation
  • Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
  • Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
  • Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
  • Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
  • 2024 Cultural Excellence
  • 2024 Technology Industry
  • 2023 Top Workplace Leadership
  • 2023 Top Workplace Purpose & Values
  • 2022 Top Workplace Employee Appreciation and Employee Well Being

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

What You’ll Do

NetDocuments is seeking an Account Manager who is responsible for developing and managing existing customer accounts while building relationships to find solutions to customer needs for our SaaS company. The Account Manager will report to the Sales Manager. The ideal candidate will have experience with all aspects of the customer relationship process.

You will:

  • Bring experience in selling software solutions. Legal tech and SaaS experience are a plus
  • Self-motivated and passionate about succeeding and career growth
  • Ability to communicate with prospects and business owners in a professional and courteous manner
  • Active listening skill essential to gathering information, evaluating business problems/needs and ability to communicate solutions realized through our software platform
  • Self-starter, passionate about developing new skills and learning industry knowledge to maximize success
  • Critical thinker with the ability to adapt and work in faced paced environment
  • Team player who is willing to collaborate across business segments and share best practices to make everyone better
  • Excellent written, verbal and communication skills. Technically minded and demonstrates effective use of MS Office tools. Salesforce experience is a plus
  • Other duties as assigned

What You’ll Need to be Successful

  • 2+ years of quota carrying experience selling software solutions
  • Prior experience in B2B sales and outreach to bring in new business, legal tech sales a plus

What Will Make You Stand Out (optional)

  • Relationship Builder
  • Organizational Skills
  • Communication Proficiency
  • Presenting
  • Collaboration Skills
  • Customer Orientation
  • Problem Analysis
  • Business Orientation

What You’ll Love About NetDocuments

  • The People!
  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with immediate vesting
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 10 paid holidays
  • Monthly contributions for life activities & wellness
  • Access to LinkedIn learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is:  $75,000.00 + Variable

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

NetDocuments

About NetDocuments

NetDocuments is enterprise content management in the cloud. Small to large organizations, including many of the Am Law 100 firms, rely on NetDocuments’ modern, secure solution for intelligent and confidential document and email management. With decades of document management experience, NetDocuments continually enhances the application, providing customer firms the most innovative solution for document and email management available in the market today. By eliminating on-premises or hosted system hardware and moving into the security of the cloud, the IT burden is dramatically decreased, reducing the cost and complexity of the DMS.

No other cloud-based document management solution is more secure than NetDocuments. Data security and strict digital asset protection are key differentiators of the service that allow law firms and other industries with strict compliance and security guidelines to confidently store and collaborate on their documents and email. Additionally, our powerful integrations with Microsoft Office allow for smart editing, drafting, searching, and version control. Extranets, secure links, and client portals provide collaboration and security to outside parties who need real time access to their documents.

The pillars of our service include mobility, secure collaboration, disaster recovery, and compliance, and our SaaS (subscription-as-a-service) model requires us to proactively engage with our customers, ensuring we are meeting stringent requirements on a day-to-day basis. This includes managing a robust network for technical support and communities to share knowledge and insight regarding best practices.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Lehi, Utah
Year Founded
1998
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