Job Description
You will oversee and manage key client accounts, with a focus on the Dis-Chem account. This role involves managing projects from start to finish, ensuring accuracy in execution, and mentoring an Account Executive to achieve team goals. The ideal candidate is organized, detail-oriented, and experienced in promotional catalogue management and data processes.
Key Responsibilities:
- Accurate Brief Completion:
- Complete client briefs accurately, ensuring all required details are captured and communicated clearly.
- Work with internal teams to address any unclear requirements.
- PO and CE Management:
- Issue Purchase Orders (POs) and Cost Estimates (CEs) accurately and on time.
- Close jobs and ensure billing is completed promptly.
- Thorough Checks Against Briefs:
- Perform detailed checks against briefs to verify all aspects of the promotion, and ensuring pricing, literals, and deliverables are correct.
- Resolve discrepancies as needed.
- Promotional Catalogue Job Management:
- Manage promotional catalogue jobs independently, ensuring they are completed on time and meet client expectations.
- Coordinate with stakeholders to streamline workflows.
- Shared Drive Management:
- Organize and maintain the shared drive space, ensuring all promotional information is stored systematically and updated regularly.
- Team Leadership and Mentorship:
- Manage and mentor an Account Executive, providing guidance and support to help them meet their KPIs and grow professionally.
- Data Merge Proficiency:
- Understand and execute data merge processes, ensuring data is organized, validated, and integrated correctly.
- Deliver accurate and consistent outputs.
Qualifications and Skills:
- Experience in account management, preferably within retail.
- Strong organizational skills and attention to detail.
- Ability to interpret and execute client briefs efficiently.
- Experience issuing POs and CEs, as well as managing job closures and billing.
- Familiarity with promotional catalogue production.
- Proficiency in managing shared drives and organizing large volumes of information.
- Leadership and mentoring skills to guide team members effectively.
- Understanding of data merge tools and techniques.
- Clear communication and collaboration skills.
Preferred Experience:
- Previous experience working on retail accounts is a plus.
- Knowledge of project management tools is beneficial.
- Experience managing direct reports is preferred.
