HumanIT Digital Consulting

Account Manager - Remote - Based in Portugal

HumanIT Digital Consulting  •  Lisbon, PT (Remote)  •  1 month ago
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Job Description

"Move beyond relationship management. Become a Performance Strategist."

At Humanit, the Account Manager role has evolved. We aren't looking for someone to simply "maintain" accounts. We are looking for a Performance Owner, someone capable of architecting growth within our largest clients and opening doors where others haven't yet reached.

If you have a solid track record in the IT Services sector and feel that your deal-closing potential and network deserve a truly meritocratic incentive model, this is your next move.

What you'll actually be doing:

You will take full ownership of the commercial cycle, focusing on our highest-value accounts and strategic portfolio expansion.

  • Proactive Growth: Acquire new Tier-1 clients.
  • Strategic Scaling: Your mission is to increase turnover and margin through Upsell and Cross-sell strategies.
  • Elite Qualification: Prioritize the best business needs, ensuring the recruitment team's effort is invested where the ROI is highest.
  • Contractual Mastery: Take point on negotiating and managing Master Service Agreements (MSAs).
  • Business Interface: Collaborate with Business Managers to ensure candidate pipelines align perfectly with client financial expectations and technical requirements.
  • Data-Driven Execution: Use our tools to monitor conversion rates and optimize your sales funnel.

What we're looking for:

  • Experience: 4+ years in Account Management or Business Development within IT Outsourcing / Consulting.
  • Proven Network: We value professionals who bring a solid history of established market relationships.
  • Business Acumen: Ability to manage complex accounts and identify YoY (Year-over-Year) growth opportunities.
  • Autonomy: A self-starter who doesn't need daily hand-holding to find the next big deal.
  • Communication: English is mandatory (International client base).

What you can expect (The Humanit Reward System):

We've built one of the most competitive incentive models in the market, focused on 5 pillars:

  1. New Client Premiums: Direct bonuses for opening new accounts (PT & International).
  2. Growth & Upsell: Bonuses for account growth
  3. Efficiency Rewards: Incentives for Response Speed (<48h) and Time-to-Fill.
  4. Retention Bonuses: We reward the stability and quality of the teams you manage.
  5. Performance Accelerator: A quarterly bonus that scales up to 150% based on your margin and turnover targets.

Selection Process:

  • Phase 1: 1-minute Video (Pitch & Introduction).
  • Phase 2: Practical Exercise (Real-world negotiation & account strategy scenario).
  • Phase 3: Careers Team Interview.
  • Phase 4: Final Interview with the Head of Business (Business Plan validation).
HumanIT Digital Consulting

About HumanIT Digital Consulting

At HumanIT, we don’t just match projects with people—we build dynamic teams that transform ambitious ideas into reality.

Born in Portugal and with over 155 professionals, we offer tailor-made recruitment and nearshore IT services that are efficient, cost-effective, and culturally aligned.

What we do?

Recruitment

Outsourcing

Product & Software

Setup Operations

Also, we believe people are the true driving force behind success! In a world full of numbers, we celebrate individuality. Our culture thrives on collaboration, where diverse talents come together to push boundaries, innovate, and deliver excellence every day.

Get to know us!

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Lisbon, PT
Year Founded
2020
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