The Sales Factory is a fast growing B2B prospecting company. We are on a mission to be the gold standard for outbound sales prospecting by helping organizations close more deals through pipeline contribution. We are looking to hire the right people today that will drive growth and excellence within the organization.
Our prospecting teams use cutting-edge technology to find the right target audiences, then feed our trained Business Development Representatives to move opportunities down the pipeline for our clients with proprietary strategies.
This job is remote anywhere in Canada. We are looking for aspiring sales leaders who want to join a remote-first company with the option to work from anywhere in the country.
We are seeking an Account Manager to own the growth, retention, and renewal of a book of established client accounts. Once a new client has been onboarded and proven successful, they graduate to you — and your job is to keep them winning, deepen the relationship, and expand the account over time.
This role sits within a clear career ladder at TSF: Jr AM → AM → Go-To-Market Engineer (GTME). Strong performers who want to move toward strategy, onboarding, and new-account launch have a defined path to grow into a GTME role.
The goal is to establish TSF as a long-term, indispensable partner for our clients' revenue growth.
If you're motivated by building lasting client relationships and driving measurable account growth — this opportunity is for you!
Own the ongoing success of a portfolio of graduated (proven, performing) client accounts
Drive renewal performance and retention across your book of business
Identify and execute on opportunities to grow existing accounts and expand revenue
Lead, coach, and manage a team of BDRs, ensuring alignment with client goals and driving team performance against key metrics and targets
Monitor account performance metrics and proactively address risk before it becomes churn
Partner closely with clients as their day-to-day strategic point of contact
Use data and insights to continuously optimize account performance
Support forecasting and performance reporting for your book of business
Contribute to identifying and improving account management workflows and processes
3–5+ years of experience in B2B sales, account management, or client success
Proven track record of hitting or exceeding renewal, retention, or revenue targets
Strong client-facing communication and relationship management skills
Ability to use data and performance metrics to drive decisions and improve outcomes
Experience with CRM platforms and sales/account management tools
Strong organizational skills and ability to manage a multi-account portfolio in a fast-paced environment
Proactive, solutions-oriented mindset with a strong sense of ownership and accountability
Interest in growing toward a Go-To-Market Engineer role over time
Competitive salary and performance-based bonus
Fully remote role, work from anywhere in Canada
Full medical coverage (medical, dental, vision)
The Sales Factory is a recognized category leader in Outsourced Sales and Lead Generation globally trusted by fast growing scaleups, banks, governments, and S&P500 companies.
The Sales Factory helps companies find and drive new revenue through our human-led, AI-augmented model with proprietary software.
Our team of 100% university-graduated on-shore talent ensures quick delivery of impactful results.
Our Services:
> Go-to-Market Strategy
> Inside Sales Reps
> Customer Success Reps
> B2B Telemarketing
> SDR/BDR Services
> GTM Team Build
> GTM Engineering
Why Choose Us:
> Fast Deployment: Rapid execution with GTM strategies implemented in weeks.
> US & Global Expertise: Knowledge of US & global markets.
> Industry Versatility: Expertise in Software, SaaS, Robotics, Automation, Logistics, Manufacturing, IT Services, and more.
> Proprietary AI software: our team is augmented by our proprietary AI software that enables superior business results and outcomes.
Our Unique Approach:
We combine human reps with AI-augmented proprietary software, ensuring stronger results. Our seamless integration with your team aligns with your goals, strategies, and technology.
Partner with Us For:
> Adaptability to diverse business environments.
> Comprehensive industry knowledge.
> Commitment to exceeding expectations.
US HQ: Tampa, Florida
Canada HQ: Toronto, Ontario
