Job Description

Role

• Analyze and synthesize the customer specifications
• Take in charge the technical support to the sales activities for the Thermal Segment
• In charge of the realization of the technical documentation achievement with project team in link with the activity of the technical support (quality procedures, technical drawings…)
• Coordinate the activities of the key actors of the project under the sponsoring of the account manager

Responsibilities

• Ensure the development of new products in the range
• Analyze the customer specifications. Study the critical points, analyze the scope and judge the feasibility
• Define the refractory design, products selection and lining composition, following the technical specification
• Consult or have the buyer consults external suppliers
• Define and monitor the project schedule
• Monitor the technical drawings and BoM or has them produced by the Calderys design offices
• Monitor the achievement of technical, quality and project documentation
• Supports the sales representative during negotiations or during project follow-up or closing meetings
• Participate to the quality inspections in the workshops of clients, Calderys and subcontractors
• Ensure the development of new products in the range

• Evaluate and supervise the installation of our products in client sites, writes visit and analysis reports

Requirements

• Knowledge of Refractories or of our customers' processes (Cement, Petrochemical, Incinerator and boiler)
• Knowledge of lining designs
• Realization of industrial drawings (Autocad)
• Ability to work in a team, commercial and technical
• English essential
• Organized, rigorous and autonomous in his daily work,
• Capacity for communication and transversal management

• Ability to use common IT tools (Excel, Word, Web tools)

As a global organisation operating across multiple countries, compensation for this role may vary depending on location, local market benchmarks, and experience.
In line with our commitment to pay transparency, a salary range relevant to your location will be shared with you during the early stages of the recruitment process, before any interview is scheduled.