Job Description

This is an exciting opportunity for a driven Account Manager to join a fast-growing creative agency, leading client relationships and delivering high-impact campaigns across events, branding, and content.

Company Profile:

Our client is your next creative playground for shaping success stories. They’re all for ideas and campaigns that win. They dream big, they brainstorm like crazy, and they exceed expectations because they are laser-focused on being a PR agency, and not anything else.

As a specialized and trend-setting PR agency that is independent in its approach and global in its reliability and taste, they build your brand’s dreams from the ground up with a hands-on, strategic approach—pails not included.

Overall purpose and responsibilities of the role:

We’re looking for a commercially minded Account Manager to lead client relationships and drive high-impact campaigns across PR, events, and brand activations

This role goes beyond client servicing. You will own accounts strategically and commercially — ensuring projects are not only creatively strong but also profitable, well-scoped, and growth-driven

You will work closely with leadership, project managers, creatives, and shared services to deliver seamless, high-quality campaigns.

Duties and Responsibilities:

1. Client Leadership & Relationship Management

• Serve as the primary point of contact for assigned accounts
• Build strong, long-term client partnerships based on trust and clarity
• Lead client meetings, presentations, and key communications
• Manage escalations and protect the agency’s position professionally

2. Strategic Direction & Campaign Oversight

• Translate client briefs into clear strategic direction internally
• Align delivery teams on objectives, deliverables, and priorities
• Ensure campaigns are executed to high creative and operational standards
• Maintain oversight across timelines and major milestones
• Ensure client briefs are translated into clear, digestible internal plans across stakeholders
• Proactively monitor project status (timeline, budget, deliverables) and flag risks or delays
• Maintain visibility across multiple projects simultaneously (typically 4–6 accounts depending on complexity)

3. Account Growth & Revenue Expansion

• Identify upselling and cross-selling opportunities
• Proactively propose campaign extensions and new initiatives
• Maintain visibility of pipeline opportunities within accounts
• Contribute to new business efforts when needed
• Explore potential new business opportunities through networking, events, and industry exposure (nice-to-have)

4. Cross-Functional Collaboration

• Work closely with Project Managers to ensure smooth execution
• Align with Procurement and Finance on cost control and payment flow
• Partner with creatives and production teams to elevate campaign quality
• Work closely with vendors and external partners to ensure alignment on budget and execution quality
• Contribute to overall project smoothness, ensuring strong collaboration across internal teams, vendors, and partners

5. Commercial Ownership & Profitability

• Own project pricing, scope alignment, and margin protection
• Manage change orders and prevent scope creep
• Ensure billing milestones are triggered and aligned with delivery
• Monitor project profitability in partnership with finance
• Support cost optimization by identifying savings opportunities within project budgets

6. Tools, Systems & Ways of Working

• Utilize Google Workspace (Docs, Sheets, Slides) and Google Meet for day-to-day operations
• Use messaging platforms (Telegram, WhatsApp, Viber) for internal and client communication
• Leverage AI tools (e.g., ChatGPT) for drafting communications and simple visual/concept outputs

7. Execution Support & Field Work

• Participate in on-ground execution for events and activations when required
• Be open to occasional travel within and outside Metro Manila for activations and shoots

8. Role Evolution & Additional Contributions

• Potentially support proposal creation and scope development as the role evolves

Requirements

Qualifications:

• 2–4 years’ experience in Account Management, PR, and/or agency environment

• Excellent written and verbal communication skills
• Strategic thinker with strong organizational abilities
• Comfortable in fast-paced, dynamic project environments
• Familiarity with Google Workspace and common communication tools (Telegram, WhatsApp, Viber)
• Experience working with vendors, suppliers, or external partners (especially for events or activations)
• Strong sense of ownership, initiative, and accountability in managing projects end-to-end
• Willingness to travel for events and activations when required
• Basic financial awareness or experience in budget management / cost control is a plus
• Preference for candidates with good character, positive attitude, and strong interpersonal skills (team fit is critical)

What Success Looks Like in This Role:

• Clients trust you and seek your advice
• Projects are delivered on time and within margin
• Scope is protected and well-managed
• Accounts grow year-on-year
• Internal teams feel aligned and supported

Job type: Permanent
Emp type: Direct hire; Full-time

Schedule: Monday to Friday, 9:00am to 6:000pm

Location: Quezon City (moving to Makati later); Hybrid: 1-2x a week for onsite

Industry: Creative agency

Expertise: Account management, Client services, Business Development, Project management, PR, Creatives