Job Description

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's Exciting About the Role

As an Account Manager, you will play an important role in supporting strategic customer relationships and driving account growth within the petroleum and convenience store sector. You’ll work closely with customers and cross-functional internal teams to strengthen partnerships, identify opportunities, solve problems, and help deliver an outstanding customer experience.

Duties and Responsibilities

• Support account strategies that strengthen customer relationships and drive long-term growth.
• Build trusted relationships with customers, partners, and internal stakeholders to support business objectives and create value.
• Negotiate, execute, and manage contracts with customers, partners, and other stakeholders to support business objectives, mitigate risk, and drive long-term growth.
• Serve as a key point of support for assigned clients by helping coordinate training, resolve issues, and ensure a strong day-to-day customer experience.
• Collaborate across sales, operations, and support teams to move initiatives forward, solve customer challenges, and deliver results.
• Help track performance, coordinate reporting, and provide insights that support customer conversations and business decisions.
• Create customer-facing presentations and materials that support business reviews, strategic discussions, and growth initiatives.
• Foster clear communication across business and functional teams to improve execution and strengthen customer satisfaction.
• Coordinate pipeline forecast information with the Petro/C Sales Management team.
• Gather market and customer insights and communicate them to key internal stakeholders.
• Coordinate with operations and sales teams to support successful pilot programs and smooth rollouts.

Qualifications

What You Bring:

• Bachelor’s Degree required.
• 5 - 8 years of experience in account management, sales support, or solution-based selling.
• Experience in retail markets such as food, drug, mass merchant, or fuel and convenience is preferred.

What Will Help You Succeed:

• Strategic thinking and strong commercial judgment.
• Excellent communication, presentation, and relationship-building skills.
• Experience with business planning, negotiation, and customer engagement.
• Analytical strength and comfort working with data, reporting, and business insights.
• A collaborative mindset, sound judgment, and a proactive approach to problem-solving.
• The ability to manage multiple priorities and deliver in a fast-paced environment.

Physical Duties/Requirements

• Ability to work effectively in a fast-paced environment.
• This role is preferred in an office but remote is considered for the ideal candidate.
• A minimum of 50% travel is required for this position.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.